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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


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Adult Speech and Language Therapy (Portsmouth)

The Adult SLT Service provides assessment, intervention and management of acquired communication and / or swallowing difficulties for people aged 16years and over who are registered with a GP in Portsmouth F&G or SEH. A range of services are provided including community in-patient, outpatient and domiciliary services to people with stroke, progressive neurological conditions, adults with a learning disability, frail elderly, people with dementia, head injury, voice disorders and dysfluency (stammer). Assessment for an alternative or augmentative communication system (AAC) is also available Appointments may be face to face or remote using telemedicine.

SLTs provide assessment and where indicated, goal based one-to-one or group therapy, and support and information for patients, carers and multidisciplinary colleagues.

Please click here to find the nursing and care home swallow resource pack.


SLT services are provided across Portsmouth City, South East Hants, Fareham and Gosport.
Speech and Language Therapists (SLTs) are based in community hospitals or alongside health and social care multidisciplinary teams and see clients in a range of community settings e.g. patient homes, residential homes and day centres.


Coronavirus (COVID-19) 

See the latest information and guidance on Coronavirus, read our important visitor guidance and access a range of health and wellbeing resources here.


Referral criteria

Aged 16 years or over, with an acquired communication or swallowing difficulty.

A person with a learning disability aged 16 years or over transitioning from child to adult services.

Referrals for a voice disorder need to have had an up to date ENT assessment (within the last 6 months).

The service is not able to accept referrals for certain conditions– please click here to see the exclusion criteria.

Referrals should be made using the Single Point of Access on 0300 300 2011. GPS are able to refer to SPA via a secure email address.

Please click to view the current SPA referral details template before making the call to ensure all relevant information can be provided. Accurate and detailed referral information is required in order to conduct triage and prioritisation.

The service operates an open referral system. This means that anyone can refer to SLT, including the patients themselves. A referral from a health or social care professional is preferred.

Full service description

SLT will triage all referrals and a decision is then made to accept the referral or reject as inappropriate or insufficient information. Accurate and detailed referral information is required in order to conduct triage and prioritisation. The more detailed the referral is, the more efficient and effective the SLT triage can be. A priority rating of 1-3 will be given and a due date allocated, SLTs aim to see urgent referrals within 3 weeks and routine referrals within 13 weeks. Please note that these time scales may not always be achievable. Referral acknowledgement letters are sent to the patients and the referrer / GP, this includes details of how to contact SLT should any new communication or swallow concerns arise. A waiting lists system is operated.

Quality is assured through the use of care pathways based on research evidence, national guidance, outcome measures, audits and local research. The service is also able to provide a range of patient information in accessible formats.

A swallow resource pack for health and socials care professionals supporting people in nursing and care home settings has been developed by the SLT team. This resource should be viewed prior to making a referral to SLT.

Click here to learn more about The International Dysphagia Diet Standardisation Initiative (IDDSI).

Referral method

Referral Information Required

Accurate and detailed referral information is required in order to conduct triage and prioritisation. When you refer, you will be asked for;

- Patient contact details including address and telephone

- Referrer contact details including address, telephone and email

- Reason for referral (communication or swallowing)

- Relevant medical history

- Abilities and difficulties with communication

- How communication difficulties affect well-being and lifestyle

- For swallowing referrals;

         - What consistency of food and fluids they are currently taking

         - Whether they are coughing when eating and drinking

         - History of any chest infections or choking

         - Duration of the swallowing difficulty

         - Recent weight loss or dehydration

         - Difficulty swallowing medication

- Referrers and clients level of concern

- Whether the referral is urgent and if so why

- Whether the client lives alone, if a home visit is needed and if so why

- Family and next of kin details

Other information & documentation

Due to the impact of Covid 19, including SLT redeployment, partial service closure and associated reduced capacity, waiting times for SLT assessment and intervention are currently longer than usual.

SLTs and SLT assistants providing direct / face to face patient intervention will wear personal protective equipment, eg face mask, visor or goggles, plastic apron and gloves.

Comments or concerns about the Adult SLT service should be addressed to the Solent PALs tea,.


Contact Information

Speech and Language Service

0300 123 3932

2nd Floor, Block B, St Mary’s Community Campus, Milton Road, Portsmouth, PO3 6AD

Opening hours

  • Monday: 8:00am - 5:00pm
  • Tuesday: 8:00am - 5:00pm
  • Wednesday: 8:00am - 5:00pm
  • Thursday: 8:00am - 5:00pm
  • Friday: 8:00am - 4:00pm

Special Notice
The service operates between the core hours of 8am – 5pm on weekdays. No service is provided at weekends or bank holidays.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.