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Your Information, Your Rights

This page has been created to provide you with further information as to why Solent NHS Trust collects information about you, how this information is used and information about your rights under Data Protection Laws, such as the General Data Protection Regulations (GDPR) 2016. See how Solent NHS Trust has ensured compliance with the new regulations and what it plans to do to ensure continued compliance.

Senior Information Risk Owner (SIRO)

Mr Andrew Strevens

Chief Finance Officer and Deputy CEO

Andrew.Strevens@solent.nhs.uk

03001233390

Caldicott Guardian

Dr Daniel Bayliss

Chief Medical Officer

CaldicottGuardian@solent.nhs.uk

03001233390

Data Protection Officer (DPO)

Mrs Sadie Bell

Data Protection Officer & Head of Information Governance & Security

Sadie.Bell@solent.nhs.uk

03001233390

 

Please see below for definitions of terminology used throughout this page;

 

 

Under GDPR data subjects (individuals) have eight specific rights..

1. The right to be informed

Individuals should be informed of how their data will be used. This applies to both patient and staff data. For more information on how data is used, please refer to Solent NHS Trust's Privacy Notices

2. The right of access

Individuals have the right to access their personal data, which is referred to as a Subject Access Request (SAR).

All requests of this nature should be submited to the Information Governance Team.

Find out how to request your information.

3. The right to rectification

Personal data can be rectified if it is inaccurate or incomplete.

Find out more about your right for data held about you to be rectified and destroyed

4. The right to erasure

This is often referred to as the “right to be forgotten”.

This right only applies in certain circumstances;

  • the basis for lawful processing is consent and the this has been withdrawn and there is no other legal ground for processing
  • the individuals whose data is being processed objects and there are no overriding legitimate grounds
  • the personal data has been collected in relation to information society services
  • the personal data is no longer necessary for the purposes for which it was collected for

Find out more about your right for data held about you to be rectified and destroyed

5. The right to restrict processing

Individuals have the right to require organisations to restrict processing where:

  • accuracy is contested by the individual
  • processing is unlawful and the subject opposes erasure
  • the organisation no longer needs the data, but the subject requires it to be kept for legal claims
  • the individual has objected, pending verification of legitimate grounds.

If you feel this is the case, please contact the Information Governance Team.

6. The right to data portability

Individuals have the right to receive personal data about them in a ‘commonly used and machine readable format’.
 
This right is only available where the processing is based on consent and the processing is automated. Please note: This is not the legal basis for the majority of Solent NHS Trust's Data Processing, therefore for with regards to most of the data held by Solent NHS Trust, this right does not apply.

7. The right to object

Individuals have the right to object to:

  • Processing based on legitimate interests or the performance of a task in the public interest/ exercise of official authority (including profiling)
  • direct marketing (including profiling); and
  • processing for purposes of scientific/historical research and statistics

8. Rights in relation to automated decision making and profiling

Profiling analyses aspects of an individual’s personality, behaviour, interests and habits to make predictions or decisions about them.

Automated decision-making is the process of making a decision by automated means without any human involvement. These decisions can be based on factual data, as well as on digitally created profiles or inferred data.

Automated decision-making often involves profiling, but it does not have to.

Information about your health and care helps Solent NHS Trust and our healthcare partners to improve your individual care, speed up diagnosis, plan your local services and research new treatments.

As a result of these changes, you can choose whether your confidential patient identifiable information is used for clinical research and planning.

More information and how to opt-out can be found here.

How is your data used?

The below identifies a number of ways in which your data maybe used

* Please be advised this section of our website is currently under construction

* Please be advised this section of our website is currently under construction

* Please be advised this section of our website is currently under construction

* Please be advised this section of our website is currently under construction

Trust Privacy Notices

A Privacy Notice is a statement made to an individual (data subject) that describes how the organisation collects, uses, retains and discloses personal information. A privacy notice is sometimes referred to as a privacy statement, a fair processing statement or sometimes a privacy policy.

Below provides a list of System and Service specific Privacy Notices; This will allow you to have greater insight and knowledge into how Solent NHS Trust maybe processing your data

* Please be advised this section of our website is currently under construction

* Please be advised this section of our website is currently under construction

* Please be advised this section of our website is currently under construction

* Please be advised this section of our website is currently under construction

* Please be advised this section of our website is currently under construction

* Please be advised this section of our website is currently under construction

* Please be advised this section of our website is currently under construction

* Please be advised this section of our website is currently under construction

 

Solent NHS Trust: Solent GP Practice

GP Practices

For information on how Solent GP Practices process your data, please click here

 

Healthy.io Privacy Statement: ACR project for patients with diabetes

The data is being processed for the purpose of delivery of a programme, sponsored by NHS Digital, to monitor urine for indications of chronic kidney disease (CKD) which is recommended to be undertaken annually for patients at risk of chronic kidney disease e.g., patients living with diabetes. The programme enables patients to test their kidney function from home. We will share your contact details with Healthy.io to enable them to contact you and confirm that you wish them to send you a test kit.  This will help identify patients at risk of kidney disease and help us agree any early interventions that can be put in place for the benefit of your care. Healthy.io will only use your data for the purposes of delivering their service to you. If you do not wish to receive a home test kit from Healthy.io we will continue to manage your care within the Practice. Healthy.io are required to hold data we send them in line with retention periods outlined in the Records Management code of Practice for Health and Social Care. Further information about this is available at: http://bit.ly/uACRtest.

 

Data Provision Notice (DPN) for GP Data for Planning and Research: Legal Direction (England)

NHS Digital has issued a Data Provision Notice (DPN) on 12 May 2021 to all practices in England notifying them of their intention to begin extracting data as part of the GP Data for Planning and Research (GPDPR) programme. GPDPR is the successor to the GP Extract Service (GPES) and it is a legal requirement for practices to comply with the DPN.

Below are some key documents / links:

 

* Please be advised this section of our website is currently under construction

 

Confidentiality

Online shop

Flu / COVID Booking System - Solent NHS Trust Staff and Working Partners Only

The Flu / Covid Booking System is a Microsoft booking system, with high level security, access controls and encryption. The system is used by Solent NHS Trust Staff and Working Partners, when booking appointments for either vaccinations. You will be asked to provide your name and work contact details; this is so that we know who will attend the booked clinic slot and we have a way of contacting you should your appointment need to be changed. You will also in addition be asked for your NHS Number, so that we can identify you on NHS England's NIVS system and any known allergies / pregnancy, to ensure that you are safe to receive the flu vaccine. This booking system is not linked to your flu / Covid form which is held within the Occupational Health records storage system.

Solent NHS Trust is responsible for (Data Controller) the processing of your information, in reference to your appointment booking only. Solent NHS Trust will ensure that only relevant Health Care Professionals, overseeing the administrating of your vaccine, are in possession of your information.

Please also be advised that Solent NHS Trust is administrating this vaccine on behalf of NHS England, who are acting as Data Controller, for information recorded in providing your vaccine. NHS England requires all organisations administrating this vaccine, to record the outcomes and information about yourself, on the National Immunisation, Vaccination System (NIVS). Information on how your data is processed can be found here: https://www.england.nhs.uk/contact-us/privacy-notice/national-flu-vaccination-programme/

 

Flu / COVID Booking System - Solent NHS Trust Staff and Working Partners Only

The Flu / Covid Booking System is a Microsoft booking system, with high level security, access controls and encryption. The system is used by Solent NHS Trust Staff and Working Partners, when booking appointments for either vaccinations. You will be asked to provide your name and work contact details; this is so that we know who will attend the booked clinic slot and we have a way of contacting you should your appointment need to be changed. You will also in addition be asked for your NHS Number, so that we can identify you on NHS England's NIVS system and any known allergies / pregnancy, to ensure that you are safe to receive the flu vaccine. This booking system is not linked to your flu / Covid form which is held within the Occupational Health records storage system.

Solent NHS Trust is responsible for (Data Controller) the processing of your information, in reference to your appointment booking only. Solent NHS Trust will ensure that only relevant Health Care Professionals, overseeing the administrating of your vaccine, are in possession of your information.

Please also be advised that Solent NHS Trust is administrating this vaccine on behalf of NHS England, who are acting as Data Controller, for information recorded in providing your vaccine. NHS England requires all organisations administrating this vaccine, to record the outcomes and information about yourself, on the National Immunisation, Vaccination System (NIVS). Information on how your data is processed can be found here: https://www.england.nhs.uk/contact-us/privacy-notice/national-flu-vaccination-programme/

Information Governance Team

Solent NHS Trust Headquarters

Highpoint Venue

Bursledon Road

Southampton

SO19 8BR

03001233919

InformationGovernanceTeam@solent.nhs.uk

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.