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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


We believe that investing in our newly qualified, and return to practice, clinical employees at the start of your employment, demonstrates our commitment to you. We recognise that the transition from student to qualified clinician can be daunting; therefore you will be supported by our innovative Educators in Practice, together with your clinical lead.

This year-long preceptorship programme, which begins on the day you start work, is designed to give you the best possible start in your journey to being an autonomous health care professional. You will go on to develop confidence, refine skills, values and behaviours and to continue on the journey of life-long learning. 

The preceptorship is a combination of taught sessions and reflective activities in your new workplace over a period of 12 months. The programme is designed to meet the 9 preceptorship domains as set out by the Capital Nurse 2017 work, supported by Health Education England. It includes protected time for research and undertaking of a Service Improvement Project, and for shadowing your peers in other disciplines/services.  These sessions also cover theoretical aspects of the programme, combined with group and individual reflection, and in Action Learning Sets.

Your preceptorship period will cover:

  • Clinical practice
  • Communication
  • Teamwork
  • Leadership
  • Professionalism and integrity
  • Research and evidence
  • Safety and quality
  • Facilitation of learning
  • Development of self and others

To find out more about our preceptorship programme, contact (mark for the attention of preceptorship lead) or to apply for one of our newly qualified opportunities, visit our vacancies page here.

Please see details of our new preceptorship programme here.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.