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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Frequently Asked Questions (FAQs)

The last working day of each month will be when the nominations for each month will close.

The winners will be announced in the following month e.g. February winners will be notified mid-March. They will also be published on the awards website under the “Winners” page.

That’s OK. Just give us as much information as you can under “Reason for nomination” to help us find them. We may need to contact you for more information.

Yes, you can send your nominate via video or audio format to if you would prefer.

The Leader category will most likely be selected when someone is nominating their own manager or someone they know who is fantastic leader within the Trust.

No, we will have three winners per month.

Your nomination goes through to our central admin team. The person nominated will be sent an email informing them that they have been nominated. All nominations will be sent to an independent panel. 

If you want a paper nomination, please call 0300 123 4156 and let the team member know that you would like a paper nomination form. You will need to provide your name and address. They will  then send you a form and a pre-paid envelope.

Yes; we have three categories, colleague, leader and team of the month.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.