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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


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Community Paediatric Continence Service - Southampton and West Hampshire

The Children's Continence Service sees children from the age of 2-16 with soiling, constipation, day wetting and night wetting. They also support children with additional needs with toileting support.

Provision of containments products is also provided for those children with additional needs from the age of 4 years that are eligible.

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Referral criteria

Our service accepts referrals for:

  • Nocturnal (night time) Enuresis (wetting)
  • Diurnal (day time) Enuresis (wetting)                                                                     
  • Dysuria                                                                                                
  • Frequency and urgency of micturition                                                                   
  • Constipation                                                                                     
  • Faecal Incontinence (soiling)

The age ranges accepted by the service are:

  • Children/young people aged 2 to 16 years with constipation and soiling, 4 to 16 years with day wetting, frequency and urgency, and 5 to 16 years with night wetting.
  • Young people with learning difficulties can be seen up to the age of 19 years.

The following referrals should continue to be sent to the hospital:

  • Hypertension
  • Haematuria
  • Proteinuria.

Full service description

The Childrens Continence Service is a Nurse Led Service covering clinics at various bases throughout Southampton. The Team comprises of Specialist Childrens Continence Nurses as well as a Nurse Advisor. Advice support and care is provided both on a face to face basis within a clinical setting, as well as by phone contact.

Referrals are triaged by an experienced Specialist Nurse. Joint clinics are run by the Paediatrician and Nurse on a monthly basis.

A full bladder and bowel assessment is carried out when seen in clinic and an individual care package will be implemented following this.

The aim of the service is to provide a locality based multi-disciplinary team approach offering assessment, diagnosis, treatment and management for families with a child or young person with continence problems.

Please click on the links below to see information regarding our Southampton pathway:

Care pathway for constipation and soiling

Care pathway for day wetting

Care pathway for night wetting 

Care Pathway for PAD Provision

Referral method

  • Referrals will be accepted from all healthcare professionals including: consultants (acute and community) GP’s, health visitors and school nurses and those from social services.
  • Parents can re-refer themselves if it is within a year of their initial treatment and discharge

Please click here for our referral form. 


Contact Information

0300 123 3797

Adelaide Health Centre, 2nd Floor William MacLeod Way, Southampton, SO16 4XE

Opening hours

  • Monday 8:30am-4:30pm
  • Tuesday 8:30am-4:30pm
  • Wednesday 8:30am-4:30pm
  • Thursday 8:30am-4:00pm
  • Friday 8:30am-4:00pm

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at: 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.