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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.

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Special Care Dental Service

Solent NHS Trust Special Care Dental Service provide specialised dental care for those who are unable to access dental care in the General Dental Service because of their special needs.  Patients must be registered with a General Medical Practitioner in Hampshire, Portsmouth, Southampton or the Isle of Wight. In most circumstances a dentist or other health professional will make a referral into the service when it is clear that care cannot be provided by a general dentist.  Please see the referral form and criteria.  Normal NHS Dental charges apply.  Referrals need to include information about exemption status, the dental  and special needs and a summary medical history.

 

We have Clinics located throughout Hampshire, Portsmouth, Southampton and the Isle of Wight.   Patients are usually seen at the nearest clinic to their home dependent on the special needs and equipment needed.  For further information about referring into the service please contact 0300 300 2014 Option 3

 

For those who are looking for a general dentist or to access emergency dental care because they do not have their own dentist need to telephone 111.

 

Coronavirus (COVID-19) 

See the latest information and guidance on Coronavirus, read our important visitor guidance and access a range of health and wellbeing resources here.

 

Referral criteria

  • Normal NHS dental charges apply. If you are not exempt from charges you will be asked for payment at each visit. Posters in waiting areas have information on NHS costs.
  • Services are provided for those who are unable to access dental care in the General Dental Services because of their special needs. In most circumstances a dentist or other health professional will make a referral into the service when it is clear that care cannot be provided by a general dentist.
  • On completion of treatment you will be discharged from the service unless the dentist informs you otherwise. You will be given help and advice in arranging your future dental care with an NHS family dentist where appropriate.
  • For those who are looking for a general dentist or to access emergency dental care because they do not have their own dentist, the Hampshire Dental Helpline should be contacted. This service provides advice on dentists accepting patients for NHS care and also arranges urgent appointments for people in pain who do not have a dentist. Tel 0300 300 2014.  
  • Written referrals for people with special needs are welcome from doctors, dentists, health visitors, school nurses, other health care workers, social services and voluntary agencies, hospitals. Service referral forms can be downloaded from this website. Referrals will need to include information about exemption status, the dental and special needs and a summary medical history. Where it is known we require the NHS number to be provided.
  • If you have any queries do contact the Dental Administration Office.

 

Orthodontic referral information

Solent NHS Trust Dental Service undertake the processing of Orthodontic referrals for patients living in Hampshire, Dorset and the Isle of Wight. The care pathway is to support a flexible, timely, patient centred orthodontic service for those eligible for treatment. The provision of NHS orthodontic care across Hampshire is commissioned for patients aged less than 18 years of age at the point of referral. However adult patients (aged above 18 years at the point of referral will be considered by an NHS England referral panel with reference to set criteria. The Index of Treatment Need (IOTN) 3.6 – 5 will be used to determine eligibility.  Follow the links for further information.


View our waiting times

Make a referral

Read our FAQs

Click here to read our Frequently Asked Questions.

Oral health resources for health and care professionals

There is lots of guidance and information available to help promote good oral health, spot the warning signs, and provide key prevention messages to your patients. Take a look at some the resources below:

Additional resources and tools for professionals

Solent NHS Trust:

Public Health England:

The Royal Society of Public Health:

For local information, contact one of our Oral Health Practitioners: 

North Hampshire      holly.roberts@solent.nhs.uk 07771 947088
East Hampshire wendy.madgwick@solent.nhs.uk            07876 257282                
South Hampshire    lisa.hillier@solent.nhs.uk 07876 257248
West Hampshire    shirley.gibbs@solent.nhs.uk 07775 003534
Eastleigh  rita.slevin@solent.nhs.uk 07876 257514

Oral health resources for parents and carers

There is lots of information and support available to help promote child and adolescent oral health. Take a look at some of these resources below:

  • Change4Life campaigns have a range of information and resources to support families to make healthier choices.

  • Change4Life Be Food Smart app alerts you about the hidden sugar, saturated fat and salt in everyday food and drink and highlights the harm this can do to your child’s health, including oral health.

  • The Eatwell Guide shows the types of food which are needed to have a well-balanced diet.

  • COHIPB partners HENRY have launched a useful ‘Growing up with healthy teeth’ video which was developed in collaboration with Leeds Dental school. The resource is approximately 20 minutes long with two sections; the first on 'dealing with diet', and the second on 'tooth brushing.'

 

Ensure your team is aware of oral health services and interventions in your local area to improve child oral health, for example, Saving Smiles Programme (Hampshire) and HEYA (Southampton), both currently include supervised tooth brushing.

Full service description

The Solent NHS Trust Primary Care Dental Service provides dental care for people who have a special need e.g.

children who have:

  • management / behavioural problems
  • special dental problems
  • special medical problems or disabilities

adults who:

  • have some physical disabilities
  • have learning disabilities
  • have medical problems
  • are frail elderly
  • are housebound

Those who are referred for specialist services e.g.

General Anaesthetic Service - This service is provided for children in pain where extractions under a local anaesthetic would not be feasible or appropriate such as in the very young, the extremely nervous or those requiring several extractions.

Sedation Service - This service is provided for people with learning disabilities and medical conditions where treatment under local anaesthesia alone is not feasible and conscious sedation is required.

Domiciliary Service - This service is provided for those with mobility problems, frail elderly people or for those who are housebound.

Public Health role - The service also undertakes dental screening of school children and other client groups with special needs. The service has an Oral Health Promotion Team which provides oral health promotion programmes and preventive programmes to targeted priority groups within the community. Epidemiological surveys are also conducted to determine oral health and for use in planning local services.

Other information & documentation

MOS wait times

 

Contact Information

Miss Denise Mattin

0300 300 2014

023 8077 2585

Dental Single Point of Access, Level A Mary Seacole Wing, Royal South Hants Hospital, Southampton, SO14 0YG

Opening hours

  • Monday: 8:30 am - 5:00 pm
  • Tuesday: 8:30 am - 5:00 pm
  • Wednesday: 8:30 am - 5:00 pm
  • Thursday: 8:30 am - 5:00 pm
  • Friday: 8:30 am - 4:30 pm

Special Notice
The service operates from 8.30am-12.30pm and 1.30pm- 5.00pm Monday to Thursday and 8.30am-12.30pm and 1pm- 4.30pm Friday. Some clinics operate part time.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: FreedomOfInformation@solent.nhs.uk

Phone: 023 8029 6911/22

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.