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Community and mental health services for Southampton, Portsmouth and parts of Hampshire.


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Special Care Dental Service

Provision of special care dental services. Specialist dental services provided include general anaesthetic, sedation, domiciliary, oral health promotion and dental public health.

Referral criteria

Normal NHS dental charges apply. If you are not exempt from charges you will be asked for payment at each visit. Posters in waiting areas have information on NHS costs.

Services are provided for those who are unable to access dental care in the General Dental Services because of their special needs. In most circumstances a dentist or other health professional will make a referral into the service when it is clear that care cannot be provided by a general dentist.

On completion of treatment you will be discharged from the service unless the dentist informs you otherwise. You will be given help and advice in arranging your future dental care with an NHS family dentist where appropriate.

For those who are looking for a general dentist or to access emergency dental care because they do not have their own dentist, the Hampshire Dental Helpline should be contacted. This service provides advice on dentists accepting patients for NHS care and also arranges urgent appointments for people in pain who do not have a dentist. Tel 0300 300 2014.   

Written referrals for people with special needs are welcome from doctors, dentists, health visitors, school nurses, other health care workers, social services and voluntary agencies, hospitals. Service referral forms can be downloaded from this website. Referrals will need to include information about exemption status, the dentak and special needs and a summary medical history. Where it is known we require the NHS number to be provided.

If you have any queries do contact the Dental Admiistration Office.


Full service description

The Solent NHS Trust Primary Care Dental Service provides dental care for people who have a special need e.g.

children who have:

management / behavioural problems

special dental problems

special medical problems or disabilities

adults who:

have some physical disabilities

have learning disabilities

have medical problems

are frail elderly

are housebound

And for those who are referred for specialist services e.g.

General Anaesthetic Service

This service is provided for children in pain where extractions under a local anaesthetic would not be feasible or appropriate such as in the very young, the extremely nervous or those requiring several extractions.

Sedation Service

This service is provided for people with learning disabilities and medical conditions where treatment under local anaesthesia alone is not feasible and conscious sedation is required.

Domiciliary Service

This service is provided for those with mobility problems, frail elderly people or for those who are housebound.

Public Health role

The service also undertakes dental screening of school children and other client groups with special needs. The service has an Oral Health Promotion Team which provides oral health promotion programmes and preventive programmes to targeted priority groups within the community. Epidemiological surveys are also conducted to determine oral health and for use in planning local services.

Contact Information

Miss Denise Mattin

0300 300 2014

023 8077 2585

Dental Single Point of Access, Level A Mary Seacole Wing, Royal South Hants Hospital, Southampton, SO14 0YG

Opening hours

  • Monday: 8:30 am - 5:00 pm
  • Tuesday: 8:30 am - 5:00 pm
  • Wednesday: 8:30 am - 5:00 pm
  • Thursday: 8:30 am - 5:00 pm
  • Friday: 8:30 am - 4:30 pm

Special Notice
The service operates from 8.30am-12.30pm and 1.30pm- 5.00pm Monday to Thursday and 8.30am-12.30pm and 1pm- 4.30pm Friday. Some clinics operate part time.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 023 8029 6911/22

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at: 

0300 123 4156

The Communications Office is open Monday to Friday 9am to 5pm.