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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.

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Child and Adolescent Mental Health Service (CAMHS) Southampton

The role of the Child and Adolescent Mental Health Service (CAMHS) West is to provide a comprehensive specialist mental health service to children and young people aged 5-18 years and who are registered with a Southampton City GP. We are here to help children and young people who are struggling with their emotional and mental health and whose difficulties are having a significant impact on their ability to participate in daily activities or keep themselves safe. For further information please visit the Healthier Together Website

Our team is available 9-5 Monday to Friday. If your call to us isn’t urgent then you are able to leave a message which will be picked up the next working day.  If you are calling outside of these hours and needing urgent mental health support then please call 111 or visit NHS 111  to speak to the Mental Health Triage Service. They are available 24hours a day, 7 days a week for anyone living in Hampshire and the Isle of Wight.

Coronavirus (COVID-19) 

See the latest information and guidance on Coronavirus, read our important visitor guidance and access a range of health and wellbeing resources here.

Referral criteria

Please see our full referral criteria and referral form for further information.

Some information on service and self help resources available prior to referring to Specialist CAMHS can be found using the links below:-

ADHD
Anxiety
Depression

Full service description

A full description of our service can be found by visiting Healthier Together CAMHS

Referral method

We accept referrals by phone or by completion of a referral form and sending back to the team at snhs.camhswestnewreferrals@nhs.net or by posting to:

The Horizon Centre
Western Community Hospital Site
William Macleod Way
Southampton
SO16 4XE

Contact Information

0300 123 6661

The Horizon Centre, William Macleod Way, Southampton, SO16 4XE

Opening hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm

Special Notice
If you are calling outside of our opening hours and needing urgent mental health support then please call 111 or visit www.111.nhs.uk to speak to the Mental Health Triage Service. They are available 24 hours a day, 7 days a week for anyone living in Hampshire and the Isle of Wight.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: FreedomOfInformation@solent.nhs.uk

Phone: 023 8029 6911/22

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.