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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Who we are and what we do

Organisational information, structures, locations and contacts

Our role is to provide high quality, best value community and mental health services to people in Southampton, Portsmouth and other parts of Hampshire. Our services are provided from a range of locations, including community hospitals and day hospitals, as well as numerous outpatient and other settings within the community such as health centres, children’s centres and within people’s homes. As part of the NHS family, we work closely with other trusts to make sure that service users get the best possible care.

The strategic direction of the Trust is guided by the Department of Health and the principles set out in the NHS Plan. The Department of Health website has links to key national strategies that guide the NHS nationally.

Organisational structure

The Trust is managed by a Board of Directors made up of Executive Directors and Non-Executive Directors. The Board is led by the Chair.

Find our current organisational within our leadership team page

See our leadership team for further information on each member of the Board, and for further information including their key responsibilities.

The Solent Story..

See The Solent Story for further information...

This Trust is committed to working in partnership with a number of organisations, to ensure local delivery and development of services.

  • Southampton City Council (Social Services, Education, Housing, Leisure etc)
  • University Hospital Southampton NHS Foundation Trust
  • NHS Commissioning Board (Wessex)
  • Southern Health NHS Foundation Trust
  • South Central Ambulance Service
  • University of Southampton
  • Hampshire County Council
  • Southampton Voluntary Services
  • Portsmouth Hospitals NHS Trust
  • Hampshire Constabulary
  • Hampshire Fire and Rescue
  • Other NHS Trusts, statutory, voluntary and community organisations


Our commitment to partnership working is demonstrated in our Local Delivery Plan and by our participation in:

  • Local Strategic Partnerships (LSP) in Southampton
  • Health Improvement Partnership Board
  • Community Safety Partnerships
  • Drug and Alcohol joint services
  • Healthy Schools initiatives
  • Local Healthy Living Centres
  • Exercise referral schemes including Healthy Walks


Solent NHS Trust Headquarters

Highpoint Venue

Bursledon Road


SO19 8BR


PAL's & Complaints

Solent NHS Trust Headquarters

Highpoint Venue

Bursledon Road


SO19 8BR


Freedom of Information Requests & Medical Records Requests

Information Governance Team

Solent NHS Trust

Highpoint Venue

Bursledon Road


SO19 8BR


Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.