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Community and mental health services for Southampton, Portsmouth and parts of Hampshire.

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The Solent Story

Why we exist

At Solent NHS Trust we all share an ambitious vision to make a difference by keeping more people healthy, safe and independent at, or close to, home.

People, values and culture drive us. The best people, doing their best work, in pursuit of our vision. People dedicated to giving great care to our service
users and patients, and great value to our partners.

We aspire to be the partner of choice for other service providers. With them we will reach even more people, and care for them through even more stages
of their lives. Ultimately it is the people we care for who will tell us if we are successful and who will help shape our future care.

Listen to Sue Harriman, Chief Executive, share how we make a difference below:

Our priorities

We know our vision is ambitious, but we have excellent foundations. These are what we do all of the time, they are how we:

 

  • Involving service users in shaping care and always learning from their experiences
  • Working closely with partners to join up care
  • Treating people with respect, giving equal emphasis to physical and mental health
  • Ensuring we provide quality services, which are safe and effective
  • Supporting people to look after their health and wellbeing
  • Improving the workplace by listening to ideas and acting on feedback
  • Supporting and developing leaders who enable people to be at their best
  • Working with partners to spend money wisely
  • Involving people in decisions about spending money
  • Enabling services to have more time to provide care

Sue Harriman, Chief Executive, shares how the people in Solent make a difference, keeping people safe and well at, or close to, home.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: FreedomOfInformation@solent.nhs.uk

Phone: 023 8029 6911/22

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156

The Communications Office is open Monday to Friday 9am to 5pm.