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Solent NHS Trust scores strongly in 2023 NHS Staff Survey

The publication of the 2023 NHS Staff Survey results has today revealed that Solent NHS Trust has come top in its class for its compassionate and inclusive culture.

A considerable amount of positive results have been sustained from the previous 12 month period, underpinning Solent’s values-led culture.

The survey is one of the largest workforce surveys in the world and is carried out every year to improve staff experiences across the NHS, and is aligned to the NHS People Promise which tracks progress against the national ambition to make the NHS the best workplace it can be.

66.8% of employees at Solent completed the survey, with the organisation achieving improved results on 4 out of nine key themes of the People Promise whilst the remaining 5 themes have remained the same.

In actively encouraging everyone’s voice to be heard, the results offer Solent a more detailed understanding of employees’ experiences at work, including how supported and motivated they feel, and where meaningful changes can be made to make even bigger strides forward.

This year, there were four additional questions related to Solent being one of the organisations soon to join together to become Hampshire and Isle of Wight Healthcare NHS Foundation Trust, for which the work programme has been known as Project Fusion.

Solent NHS Trust Chief Executive, Andrew Strevens, says: “This year for Solent has been a period of real shift – with us continuing to work in an agile way to deliver great care for our service users across Hampshire and the Isle of Wight amidst sustained and complex pressures, but also intensely focused work to plan to be in the best position possible to become a new Trust and carry best practice forward.

“Throughout every strand of work, it is clear from the results how colleagues value teamwork, how working together really drives forward progress and continuous improvement for the benefit of patients and one another in the workplace. Our staff are dedicated, compassionate and dynamic.

“We have a strong values-led foundation which guides and inspire all our actions. People shared that they felt teams within Solent work well together to achieve objectives and team members often meeting to discuss their team’s effectiveness.

“Colleagues’ scores also improved around feeling that they were working to realistic time pressures and were able to talk to managers about working flexibly.”

However, there are clearly some of our colleagues feeling and experiencing things differently.

Andrew Strevens adds: “The results reveal the pockets of real change and potential, and where we can make long term meaningful improvements. I am committed to hearing people’s feedback and acting on it. A few examples include more work needing to be done around opportunities to develop people’s careers within the organisation, how appraisals help people improve how they do their job, along with improving people’s confidence in addressing concerns about unsafe clinical practice.

“Colleagues will soon be action planning at team engagement sessions, and I want to underpin my commitment to taking Solent’s staff survey results and the action plans forward into the new Trust, ensuring the knowledge and learning to date is not lost, and that the organisation and everyone employed within it can be their very best.”

Read our survey headline results.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.