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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Emotional wellbeing support for new parents in Portsmouth

Expectant mums and new parents are being supported with the transition to parenthood, thanks to a new support service being delivered through Portsmouth Family Hubs.

The Families In Mind service, delivered by Solent NHS Trust and funded through the Family Hub and Start for Life programme, aims to improve individual's emotional wellbeing as they become parents, helping them to develop early relationships with their children.

The team includes Specialist Health Visitors, Community Nursery Nurses and a Mental Health Nurse. One-to-one appointments and groups sessions are delivered across the five Family Hubs in the city.

Charlotte Gatehouse, Specialist Health Visitor for Perinatal and Infant Mental Health at Solent NHS Trust, said:

"Being a parent is hard. There are so many challenges to face and for many expectant and new parents, there can be lots of new feelings to experience.

"Our service is for any parent who might be feeling anxious, worried, lonely, overwhelmed, not confident or not enjoying being a mum or dad, and wanting to learn strategies to improve coping as a parent.

"We offer lots of different support services and our team of trained professionals are here to help."

The Families In Mind service offers a range of one-to-one and group support, including:

  • Triple P for Baby - an 8-week programme where parents engage in a range of activities to learn strategies to develop a positive relationship with their baby, support their development, and look after their own emotional wellbeing.
  • Bright Beginnings - a 6-week closed group programme where parents discuss how parenthood can affect emotional wellbeing and share ideas of what might be helpful.
  • Emotional Wellbeing visits - an evidence-informed intervention where health visitors visit parents to discuss one-to-one any strategies and ideas to support emotional wellbeing.
  • Video interactive guidance - using video to help understand and improve communication and build trusting relationships between parents and their child.
  • Newborn Behaviour Observation - a one-to-one session with a parent and their newborn baby (up to three months) to explore what the baby likes and dislikes and how the parent can understand their signals.

Sessions are delivered in one of five Portsmouth Family Hubs (Buckland, Milton Park, Northern Parade, Paulsgrove or Somerstown), or at a location agreed between the team and the parent.

One parent who attended a session said:

‘’Families in Mind has been incredibly helpful and came at a good time for me. I am truly grateful to the health worker who spotted I needed help and referred me.

"The care I received has been done with empathy, kindness and felt personal and specific. I really appreciated the time and flexibility around our busy family schedule."

Find out more about Families In Mind by visiting or calling the team on 0300 123 6629.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

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The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.