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Solent NHS Trust scores highly in annual NHS Staff Survey

A group of Solent NHS Trust staff
Solent NHS Trust celebrate staff survey results

Solent NHS Trust has today (9 March 2023) recorded its best response rate and has sustained positive results in the annual NHS Staff Survey, highlighting its compassionate and inclusive culture.

The national annual survey is one of the largest workforce surveys in the world and is carried out every year to improve staff experiences across the NHS. 

The Trust ranked among the best when compared with other combined community, learning disability and mental health Trusts and was found to be top performing in five out of the nine key themes, and above average in the other four.

Over 68.4% of staff responded to the annual survey – Solent’s best ever response rate. The results help the Trust to understand what it feels like for people working in Solent so that improvements, which have the biggest impact, can be made; helping the Trust to continue to build a workplace in which people can thrive and do their best work. 

Speaking about the results, Solent NHS Trust Chief Executive, Andrew Strevens, said:

“The biggest asset to the NHS is our workforce. We have a brilliant team here in Solent and we put a big focus on making sure that we create a great place to work, a place where people feel supported, can be themselves and deliver great care.

“The results, which are testament to the commitment and dedication of everyone in Solent, demonstrate that as a Trust we have a compassionate and inclusive culture with people sharing that they feel that their role makes a difference and that they feel a strong personal attachment to their team where they are really valued.  People said that colleagues are understanding and kind to one another, polite and treat each other with respect. 

“It is also positive to see that our investment in learning and creating a flexible environment is making a difference. 

“This year we have seen questions around the opportunities that people are given to learn and develop, as well as the support people are given to reach their potential, improve.

“We have also seen more positive responses around the flexibility people are given to make sure they can have a work-life balance, not negatively impacting their family and friends.

Whilst this is positive, there is still further work to be done. With more insight into how people feel at work, we will have more opportunity to make significant and effective changes in these areas.”

The survey also highlighted areas for improvement.

Andrew added: “We know that there is still more to do around supporting people’s health and wellbeing, ensuring people have the support and capacity to deliver the care they aspire to, as well encouraging people to take care of themselves.

“Our teams will be having conversations together to look deeper at the results so that we can make effective changes to be even better in a sustained way.”

Read our survey headline results here.
Read our NHS England benchmark report.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.