Skip to the content

Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Solent NHS Trust introducing new roles to boost mental health support through GP practices

Solent NHS Trust is getting ready to welcome five new colleagues who will be working within local primary care networks to help improve people’s access to mental health support.

The new members of staff will be brilliant additions aligned to the Portsmouth Mental Health Hub and take on the role of enhanced mental health access facilitators, starting in post in early 2024 as part of the national Additional Roles Reimbursement Scheme (ARRS) and NHS Long Term Plan.

As enhanced mental health hub facilitators, the individuals will provide compassionate and personalised advice, guidance and support in the treatment of primary care patients.

Through closer, more streamlined working, the facilitators will strengthen knowledge sharing, education practices and training opportunities with local GP practice staff and connect people with relevant support available across Portsmouth.

Two of the new facilitators currently going through training are Caroline from Portsmouth and Aslima from Copnor.

They share their hopes and views on the work ahead.

Caroline reveals: “Having been involved in the community mental health transformation project and seeing the development of the Portsmouth Mental Health Hub, I realised that I wanted to work in this area and take on this exciting opportunity. I have background of working in mental health in various settings across the community, I am keen to use my skills and experience to make a positive impact.

“I’m looking forward to working in a primary care setting and working in partnership across services, providing individuals with the support and resources to help with their mental wellbeing.”

Aslima admits: “I applied to become a facilitator because I have psychology degree and I have great understanding of mental health with a passion to support people. Currently, I am studying a level 4 in counselling at university, and I have learnt a lot about the therapeutic understanding and interventions of trauma. With my background, I always seek to grow and progress, and NHS is national organisation which allows me to do so.

“I am excited for the challenges, supporting people from the community, working with different teams collaboratively, and working with different cultures and religious beliefs. I am keen to actively use my counselling skills and my knowledge in psychology to support individuals’ needs effectively.”

Dr. Marcus Saunders is a Portsmouth GP working with ongoing mental health transformation across the city, including this project. He shares: “This is a really exciting venture to be working in collaboration with our mental health teams and to have a solid and visible Mental Health Hub presence as part of the Primary Care Team.”

Abi Clarkson, Head of Access at Solent NHS Trust, explains: “We are proud to be expanding our integrated ways of working with primary care networks so that Portsmouth residents can benefit from a wider range of clinical care and expertise at local healthcare settings including GP surgeries and pharmacies.

“By boosting larger multidisciplinary teams thanks to these ARRS roles, we are able to strengthen our ability to provide high quality care which meets the needs of our communities in the best ways possible and critically, at the right time and in the right place.”

Discover more about The Portsmouth Mental Health Hub.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.