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Solent NHS Trust again ranked among best following NHS Staff Survey

Employees at Solent NHS Trust have said the Trust is a great place to work and has a compassionate and inclusive culture, the NHS Staff Survey has found.

The Trust ranked among the best when compared with other combined community, learning disability and mental health trusts and was found to be top performing in three out of the ten key themes, and above average in the other seven.

Over 68% of staff responded to the annual survey – which is carried out by all NHS Trusts in England – and is Solent’s best ever response rate. The results help the Trust understand employees’ experiences at work, including how motivated they feel and the changes that can be made to make an even bigger difference.

Engaging with employees was a vital component in Solent recently winning the prestigious HSJ Staff Engagement Award in 2021.

For the first time, in 2021 the questions were aligned with the NHS People Promise to track progress against the national ambition to make the NHS the best workplace it can be.

Andrew Strevens, Acting Chief Executive of Solent NHS Trust, said: “It has been another challenging year for the NHS and I am so proud and privileged to work with such an incredible team of people. Seeing how our people continue to put patients first, despite continued pressures is testament to their hard work, resilience and dedication.

“Our results demonstrate how our people embody our HEART values which guide and inspire all our actions. We really do have a compassionate and inclusive culture. People shared that the organisation respects individual differences, that people feel a strong attachment to their team and that colleagues are understanding, kind to one another, polite and treat each other with respect.

“We have an excellent speaking up culture where people feel psychologically safe to express their concerns knowing that we will take the time to listen and act. Ultimately this improves patient care and outcomes.

“Our priority of developing an inclusive culture where we all feel we belong is making a difference. We can see good progress in responses to questions around equality and diversity. Whilst this is positive, there is still further work to be done. With more insight into how people feel at work, we will have more opportunity to make significant and effective changes.”

The survey also highlighted some areas which need improvement.

Andrew added: “We continue to build a values-based, people-centred organisation in which our people can thrive and do their best work. However, we know there is still more to do around employees meeting conflicting demands and time pressures.  We also want staff to reach their full potential through learning and development.”

Read our survey headline results here.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.