Skip to the content

Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Solent NHS Trust leading the way in treating COVID-positive patients most at risk of hospital admission

A Portsmouth resident has praised the friendly and professional nurses at St Mary’s Hospital in the city as she went through a new and innovative service designed to help treat COVID-positive patients most at risk of being admitted to hospital.

Solent NHS Trust teams worked in collaborative and agile ways to set up a COVID-19 infusion service at St Mary’s Community Health Campus, which launched in February this year.

The service sees symptomatic, Covid patients who have received a clinical review from consultants at Portsmouth Hospitals University NHS Trust and are at high risk of admission, referred into Solent’s service a few days after their positive result. They then are then booked to attend a short, two-hour appointment to receive monoclonal antibodies and are discharged on the same day.

Heather Hancock from Portsmouth shares her recent experience of the service.

She explains: “I had not heard of the infusion service.  They called me to give me an appointment the next day and confirmed where to go which was followed up by an email and map.  On arrival, I was collected from the car park by a lovely nurse who put me at my ease.  I was introduced to the other nurse in the room and they both explained the procedure.  My veins are not very good and the nurses had problems finding a suitable vein for the cannula. They did not give up and were very patient and caring and finally managed to put the cannula in so I could have the infusion.  During the whole procedure the nurses were friendly and professional.  

“The infusion is quick and can be done at the local outpatients -  I was in and out within 2 hours.

“I think this is an excellent service if it stops vulnerable people from becoming very poorly with Covid or being hospitalised.”

Dan Baylis, Chief Medical Officer at Solent NHS Trust, said: “It is fantastic to see nursing, pharmacy and estates colleagues working together in the shared goal of delivering great care to patients who are COVID-positive and have high-risk medical conditions, and providing high quality treatment on an outpatient basis in a non-acute setting, all quickly and conveniently.

“This service is a prime example of people not ending up in an acute hospital bed unnecessarily and offering more cost-effective and appropriate treatment long term.”

“We are proud to be one of the first NHS Trusts in the region rolling out this service as we pride ourselves on forging new and bold ways of delivering high-quality health and care services which support people’s health and independence, no matter who they are or where they live.”

With funding secured from the Hampshire and Isle of Wight Integrated Care System (ICS), the service is guaranteed to run until April 2023.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.