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Solent NHS Trust rated among best following NHS Staff Survey

During an unprecedented and challenging year for the NHS, employees continue to rate Solent NHS Trust as an organisation that provides great care and recommend it as a great place to work, the national NHS staff survey has found.

The Trust scored among the best nationally when compared with other combined community and mental health and learning trusts, for the third year in a row.

It was the top performing trust in three of the 10 key themes, including having supportive managers and creating a safe environment and safety culture where people feel able to confidently speak up.

The Trust scored above average across 9 themes and average in 1 theme.

Over 66 per cent of Solent colleagues responded to the survey – which equates to 2,378 people. This is the highest ever response rate received, demonstrating how much it matters to people in Solent that the Trust continues to build a great place to work.

Andrew Strevens, Acting Chief Executive of Solent NHS Trust, said: “I am incredibly proud of how people in Solent have responded to the pandemic, showing great resilience and huge amounts of dedication. During what has been one of the most difficult years for the NHS, our survey results demonstrate that people enjoy working within the Trust, and that we take pride in putting our patients first. This is testament to the people at the heart of Solent who go above and beyond for their patients and for one another.

“We are particularly proud to continue to score really highly in equality, diversity and inclusion. This continues to be a key priority for us as a Trust, ensuring we achieve our ambitions to make significant and effective changes for the benefit of everyone.”   

Solent NHS Trust has scored highly for its positive speaking up culture.

Andrew added: “Being able to confidentially speak up in the NHS is incredibly important and has a direct impact on patient and staff safety. The survey results show that people working in Solent continue to feel comfortable to speak up and raise concerns, and that this will have an impact on the care we provide.”  

The survey also highlighted some areas which need improvement.

“Demand for NHS services continues to rise, and COVID-19 has meant that the way we provide care has rapidly changed for many of our services. This has resulted in some colleagues sharing that they have not always found it easy to meet the conflicting demands of the job and that they face unrealistic time pressures.  

“Ensuring people are able to deliver the standard of care they aspire to, and the health and wellbeing of our people, remains an important area of focus. We will continue to identify ways to better support people so that they can have more time to focus on their own wellbeing, as well as supporting their patients and colleagues.”

Full report:

Read our full NHS Staff Survey headline results here.

Headlines:

Read our headlines from the NHS Staff Survey here. 

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.