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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


It’s vital to get your flu jab this winter

People at increased risk from flu or who care for someone vulnerable are being urged to book their free flu vaccine as early as possible – to help protect them from the highly infectious virus this winter.

New strains of flu circulate each year, and local authorities and the NHS in Hampshire and Isle of Wight are working together in partnership to ensure as many people as possible are aware of the benefits of the jab. Commenting on behalf of the partnership, Simon Bryant, Interim Director of Public Health at Hampshire County Council, explained: “Flu can be extremely debilitating and lead to serious complications so it’s vitally important for everyone who is eligible to get vaccinated to protect not only themselves but those around them. The vaccine gives good protection and lasts for one year.”

A winter flu jab is considered essential protection for the over 65s, young children, pregnant women and carers, as well as those with pre-existing long-term health conditions or a weakened immune system. The virus can spread fast in families, schools, care homes or hospitals, and lead to serious complications. The vaccination is available free of charge from GPs and pharmacies for these eligible groups.

Primary school children will get the vaccine by means of a free nasal spray at school vaccination clinics and pre-school children can receive it from the family GP. Vaccinating children aged two to nine is particularly important as they spread flu easily, putting families, other adults and the wider community at risk.

Severe symptoms including fever, chills, aching muscles, headache, stuffy nose, dry cough and sore throat make it one of the most incapacitating seasonal illnesses.

The flu jab is free-of-charge to at risk groups but if you are not eligible, you can still consider getting the vaccination at a pharmacy for a charge.

For more information visit

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

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Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

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0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.