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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Apprenticeship Week: Stephanie's story

Stephanie Carpenter works at Solent as a Manual Handling Trainer and has recently completed her level 6 Chartered Managers degree. She spoke to us about her apprenticeship and how this helped her to develop her career so far.

“Successful completion of my degree has been fundamental in supporting my development whilst enhancing my existing leadership skills, knowledge, and theory within my current Manual Handling Lead role,” said Stephanie.

Level 6 degree apprenticeships combine working with an employer and university. Participants earn a salary, get work experience, and finish the apprenticeship with a degree.

“Undertaking the degree has given me a newfound confidence in my leadership capability and academic ability. Studying at a higher education level has instigated my desire to pursue further clinical and leadership courses at level 7.

“I would definitely recommend the apprenticeship route to colleagues as this is a perfect opportunity to learn whilst continuing with the day-to-day role, alleviating financial barriers within a very supportive environment. My experience is proof that this process can lead to career progression, personal and professional fulfilment which supports desired career pathways and goals.

“I am extremely thankful to have been given this opportunity by my managers and for investing in me, supporting my career development and leadership aspirations.” Stephanie added.

Click here to learn more about apprenticeship opportunities at Solent.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.