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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Apprenticeship Week: Ellie's story

Ellie Peplinski is currently in the final year of her Registered Mental Health Nursing apprenticeship after starting it in 2021. Despite not yet finishing her apprenticeship, Ellie’s hard work has already been recognised in the local community as she recently attended the Solent University awards and took home the prestigious ‘Apprentice of the Year’ award.

Speaking to us about her journey so far, Ellie said: “Doing the apprenticeship has helped me gain a lot of confidence in myself. Studying whilst working has taught me several skills, including prioritising tasks, time management and public speaking – which I’ll be able to utilise throughout my career. I have had the opportunity to have placements within a variety of teams within my the Trust which has allowed me to network and build a better understanding of the services that we offer.

“In August 2024, I hoped to have completed my apprenticeship and become a registered Mental Health Nurse in the Older Persons department, which I am looking forward to. I’ve felt really supported by Solent and the university; I would recommend an apprenticeship to anyone who is considering it.”

Click here to learn more about the apprenticeships on offer.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.