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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


I want to help people by giving my time: Norman Matthew

Noman Matthew with one of the community nurses at getting ready for the day to see patients at home
Noman Matthew with one of the community nurses at getting ready for the day to see patients at home

Norman Matthew is a volunteer driver for Solent, helping to transport community nurses to their patients’ home, ensuring they arrive safely and in a timely manner to those who are housebound and unable to get out. It’s a valuable service, allowing our nurses to get to more patients and freeing up a lot of travel time, providing more nursing care in the comfort of the patients’ own home, enabling them to maintain their independence, or having additional support. Our community nurses may also manage clinics in the community for specific services, where patients have a wide variety of nursing needs.

Norman previously volunteered as a Marshal for the Covid-19 Programme, and when this was phased out, he still wanted to volunteer in a different role and continue to support NHS Solent Trust. This was when he saw the opportunity to volunteer as a driver. This is a typical day in his life as a driver.

Norman loves giving back and spending time helping others. Norman says: “I leave for home and meet the community nurse at their designated base for a morning start (usually 8:30). I usually text the nurse to let them know I have arrived. The nurse provides me with all the addresses/postcodes. I support with either the morning or afternoon shift - usually about seven house visits a day. Depending on the number of calls, I occasionally take two nurses. I’m able to take the other nurse to their house visit, which avoids waiting around for too long. At the end of the shift, I take the nurse(s) back to their base.”

Norman adds: “I’ve gotten to know the nurses well and we always have a good chat. They are a great team to work with.

“I really enjoy helping and being part of a vital and essential team who do such a fantastic job. I enjoy feeling useful supporting the local community. I hope to continue volunteering for as long as I can.

"I just want to support the NHS and be part of something that helps people by giving my time."

Thank you to Norman and to all our volunteers for your time and support #VolunteersWeek2023. It makes all the difference and helps us deliver the best care. If you would like to volunteer, fill out this form and we will be on touch or email





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