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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Nursing Support Workers’ Day

Nursing Support Workers’ Day is an opportunity to celebrate the contribution of our colleagues by shining a spotlight on the variety of critical roles they play and sharing their stories.


Learn more about just one nursing support worker role, from Sarah Turner, Senior Support Worker.

Talking about starting to work at Broadmoor Hospital in Berkshire as a Nursing Support Worker at the age of 18, she said “I followed my family’s path into mental health work; everything discussed at home was mental health related, so I became interested from an early age.”

Offered the opportunity to train as a Mental Health Nurse, Sarah decided to stay as a Nursing Support Worker, as she valued having time to spend with her patients. Sarah stayed here for 12 years and then decided to broaden her horizons by moving into work with drug and alcohol offenders before diverting to mental health nursing in children’s homes. This insight into the development of mental illness led Sarah back into adult mental health, joining the Patient Intensive Care Unit or PICU as a Band 2 Nursing Support Worker. Wishing to advance further, Sarah attended further intensive training and is now herself a qualified instructor for teaching safety standards for all new starts at Solent.

Talking about her care for one extremely ill patient, Sarah said “you are a vital part of an incredible team as a Nursing Support Worker, and in this case I was able to give the time needed to the patient to help him begin his recovery journey, which was extremely challenging. He recovered and wrote to thank me and that has stayed with me; that is the difference we make for people.”

Come and learn more about this rewarding career and the career progression available.

  • Tuesday 22 November at Royal South Hants - 13:00-15:30
  • Wednesday 23 November at Western Community Hospital - 12:30 -15:30
  • Thursday 24 November at St. James (The Orchards) - 13:00-15:30

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.