Skip to the content

Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.

Menu

Redeployed to Basingstoke Fire Station – Jacqueline’s story

COVID- 19 has continued to challenge the NHS, and this is no different here at Solent NHS Trust. To help fight this virus, Solent colleagues have stepped up and worked harder than ever to provide the best possible care for patients. For many Solent employees, this has involved taking on slightly different roles and responsibilities in different services.

For Jacqueline Oates, the desire to use her skills and to make a difference, encouraged her to volunteer for redeployment during the second wave.

Jacqueline, a Locality Nurse Manager for the Northeast Sexual Health team explained her role during non COVID times. She said: “Our team covers Aldershot, Basingstoke, Alton and Bordon.

“I am responsible for the safe running of the clinics, so, clinical standards, infection control, safe drug ordering and administration, as well as staffing management within the sexual health unit.

Jacqueline, who had planned to retire in February this year, said: “I was not redeployed in the first wave so when we got the call out for redeployment in early December, I volunteered to be redeployed to the Solent ran Vaccination Centre at Basingstoke Fire Station. Due to my plan to retire, I was the spare band seven nurse within sexual health. It made perfect sense; I only live 12 miles away and there aren’t many Solent services in Basingstoke.

“I was hugely excited about working at the fire station which has been converted into a vaccination site. I just had this overwhelming desire to vaccinate the world so we can get some normality back!

“It has definitely lived up to my expectations; I have really enjoyed being part of the vaccination programme. I work with a lovely team who are very supportive, and the service users are so grateful to be getting their vaccines”.

Jacqueline admitted: “In the first wave, I was responsible for telling members of my team that they were possibly going to be redeployed and it was not likely to be local to where they lived. That was difficult, but myself and my team could totally appreciate the situation”.

However, Jacqueline said “this time around redeployment felt ideal, vaccinating is something that sexual health nurses feel very comfortable doing.

“It has been a joy working with some of my colleagues as well as having the lovely surprise of working with colleagues from my earlier nursing days”.

Jacqueline also revealed: “Another amazing thing about my redeployment is witnessing first-hand the enormous multi-agency working at its best, and the sense of cooperation is wonderful. People are going well beyond what would normally be expected.

“Amazing people are offering to work seven days a week, increasingly long days and it makes you really feel like we are all in this together.

 “I think, moving forward, the NHS is going to look very different. And, nursing is going to look very different in a positive way which is really empowering and encouraging for future opportunities for nurses.”

Jacqueline encourages anyone who can, to get involved in the vaccination programme. Jacqueline said “It’s fantastic, a couple of my friends from my nurse training days in London have signed up for the bank. There is a brilliant atmosphere at the vaccination sites, so positive, it is so clear everyone wants to be here and do their bit to the best of their ability and fight this virus.”

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.