Skip to the content

Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Year of the Nurse - Leading Solent NHS Trust Children's Nurse shares the joys of nursing in the community

Put into effect by the World Health Organisation and NHS England, 2020 marks the Year of the Nurse and Midwife, which celebrates the 200th anniversary of Florence Nightingale’s birth! To celebrate, we are sharing stories from the inspirational nurses working within our Trust. The people at the heart of Solent make a huge difference, helping to keep people at, or close to, home.

Our nurses tell us how their career has enabled them to make a real difference to the community and why they are proud to be providing quality care to their patients.

Today we hear from Lorraine Bishop, a Senior Children’s Community Nurse (CNN), covering Portsmouth and the South East Hampshire area. Solent Children’s Community Nurses help provide care to children and young people with chronic or complex health conditions in their own homes.

Lorraine joined the Trust in 2010. After completing her specialist training, she started work as a CCN, gradually working her way up to a senior position in 2016. She talks about the value of community nursing that is delivered in our diverse communities, keeping people safe and well at home.

“I’ve worked in the community since qualifying in 2010. As a student nurse I loved my placements with the Children’s Community Nursing Team so I knew straight away that this was the career for me.

“I love the unpredictability of working with children as no two visits are ever the same. I could be seeing patients to take bloods, dress a wound, teaching parents or doing injections. The list goes on!

“It’s a huge privilege to be able to provide personalised care to children in their own home and make them feel as comfortable as possible. A great example of this would be when I visited a child that was being treated for an oncology condition. When I arrived at their home they were playing in a Wendy House and did not want to come in for their bloods, so I decided to go to them! I went into the Wendy House and we did the treatment from there, which the child (and mum) thought was brilliant.

“Working in the community has given me a host of memorable experiences like this; however there is one particular moment which gave me a real sense of pride.

“A few years ago, I was involved in a safeguarding case where the patient had a long term degenerative disease and was being neglected by his parent/carer. I had the patient admitted to hospital on a Friday afternoon after many attempts to gain his consent to do so. The following day he had a respiratory arrest and had to be resuscitated. The consultant involved in his care advised me, that if he had not been in hospital he was sure this child wouldn’t have pulled through.  

“I am incredibly proud of the care I provided for this patient and as a result, I received a reward from Solent NHS Trust for my hard work. There was a Learning Review into this case by the local Safeguarding Children’s Board and the report stated my tenacity and professionalism saved his life.

“It’s moments like these where I know that my work makes a real difference and to be recognised by the Trust for my efforts made it even more special.

"If you are newly qualified and are thinking of starting your career in community care, my advice would be to just go for it. Community nursing is a very independent role with lots of clinical decisions to be made on your own. As a newly qualified nurse this can be quite daunting to start with, but it’s so rewarding!”

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.