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Home For Christmas blog - Alfie Young, Occupational Therapist

In the run up to Christmas, Solent NHS Trust colleagues are sharing their stories about how they are getting patients home for Christmas.

Today, it's the turn of Alfie Young, an Occupational Therapist from the Urgent Response Service in Southampton.

The service reduces hospital admission by providing therapy, nursing and care to people in their own homes.

Our service is a valuable asset to the NHS and one which is appreciated by our patients and their families, particularly around Christmas time.

I really enjoy working within Urgent Response. We often see people who have not previously engaged with health and social care services. This gives us a unique opportunity to support some of the most vulnerable people within our communities and provide them with the assistance they need so they can continue to live as independently as possible and reduces hospital admissions.

My role is very varied and includes urgent manual handling assessments and supporting patients with short term rehabilitation following hospital admissions. This is important at all times of the year, but particularly at Christmas. Christmas for many people involves spending time with their families and it can often cause a lot of distress for both patients and their relatives when people are admitted around the Christmas period. We have the unique ability to respond within a two hours, which gives us a fantastic opportunity to ensure patients can remain in their own home for their treatment, whilst allowing them to enjoy the Christmas period as much as possible.

I personally like working with Urgent Response at Christmas, because it’s a time where all healthcare workers pull together, to ensure our patients stay at home, wherever possible allowing them the opportunity to make valuable memories with their families.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.