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Urgent Response Services in Emergency Department
The Urgent Response Service in Emergency Department (URS in ED) is to prevent any unnecessary admissions to the hospital. If you are medically fit for discharge and can go home, we ensure a safe, organised, and supported community discharge plan.
Referral criteria
Referrals are made by Health and Social Care Professionals based at UHS.
Referrals are made by telephoning the team and face to face contact.
Clients can only be assessed if they are currently attending the Emergency Department.
Full service description
The Community Emergency Department Team is a multi-professional team of Clinical Nurse Specialist, Physiotherapist and Occupational Therapist.
We are employed by Solent NHS Trust, local provider of community service in Southampton. We also receive some funding from Southern Health NHS Foundation Trust.
What you can expect from URS in ED?
- Assessed as an individual
- High standards of care
- Safe, co-ordinated discharge planning
- Transition of care between the hospital and community services
- Involvement of relatives and carers in discussion
- Treated with dignity, compassion and all consideration given to cultural and religious diversity
Who can benefit from URS in ED?
- Adult with ‘complex multiple needs’
- History of falls and who have fallen
- Not coping at home
- Mobility problems
- Vulnerable adult
- Needs rehabilitation
- Multiple chronic health problems
- Mental health difficulties e.g anxiety, dementia
Other information & documentation
We also offer general advice on how you can stay healthy
Switchboard: 023 80 777 222 Bleep 9137
Contact Information
Emergency Department, University Hospital Southampton, Tremona Road, Southampton, SO16 6YD
Opening hours
- Monday 8:00-20:00
- Tuesday 8:00-20:00
- Wednesday 8:00-20:00
- Thursday 8:00-20:00
- Friday 8:00-20:00
- Saturday 8:00-20:00
- Sunday 8:00-20:00