Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.

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Single Point of Access (SPA)

SPA is an NHS call centre based in the Mary Seacole Wing of the Royal South Hants Hospital. It is staffed by non-clinical patient advisors. For a full list of contact details, please go here: https://www.solent.nhs.uk/page_sa.asp?fldKey=1006

Coronavirus (COVID-19) 

See the latest information and guidance on Coronavirus, read our important visitor guidance and access a range of health and wellbeing resources here.

Referral criteria

Please call the HCP line for advice 0300 300 2011.

Full service description

Health Care Professionals (HCPs): 0300 300 2011

SPA Mobile: 07901 102786

SPA Email: snhs.spa@nhs.net

Management Team

  • Service Manager - Angela Cousins 
  • Operational Performance Manager / Trainer - David Navarro-Montes

Referral method

Telephone

Contact Information

Mary Seacole Wing, Royal South Hants Hospital, Brintons Terrace, Southampton, 0300 300 2012

Opening hours

  • Monday: 8:00am - 8:00pm
  • Tuesday: 8:00am - 8:00pm
  • Wednesday: 8:00am - 8:00pm
  • Thursday: 8:00am - 8:00pm
  • Friday: 8:00am - 8:00pm
  • Saturday: 8:00am - 8:00pm
  • Sunday: 8:00am - 8:00pm

Special Notice
We are open 8am to 8pm 7 days a week

Helpful information

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.