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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


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PRRT - (Portsmouth Rehabilitation and Reablement Team)

The Portsmouth Rehabilitation and Reablement Team is an integrated health and social care team the purpose of which is to provide responsive support for people whose needs have intensified, often as the result of an acute illness.

Solent NHS Trust is the lead for this service on behalf of both Solent and Portsmouth City Council

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Referral criteria

The service is available to adults who are registered with a Portsmouth City GP.

  • Where the referral is the result of deterioration in physical health needs the person must be clinically stable. For community referrals the clients GP will be notified with a request for medical summary and medication list. In the case of all referrals, PRRT will work alongside primary care and the Community Geriatrician to ensure that the health needs of patients are met.
  • For transfers of care out of hospital assurance will be sought that the person is clinically stable and discharge ready.

The person must be agreeable to the support or intervention being provided, and in the case of rehabilitation and reablement programmes, be willing to participate in a goal based programme of reablement. Where capacity is impaired then intervention is provided in the ‘best interests’ of the individual in accordance with the Mental Capacity Act.

All referrals should be made through Single Point of Access between the hours of 08.00 hours and 20.00 hours. Referrals received out of those hours are to be notified to the team the next working day.

Full service description

The Portsmouth Rehabilitation and Reablement Team (PRRT) is provided as part of a jointly commissioned single community pathway for assessment, transition, rehabilitation and reablement that includes Spinnaker Ward, the Victory and Grove Units and the Locality Health and Social Care Community Teams, supporting the transition from illness to recovery in older people by delivering a spectrum of time limited assessment, stabilisation and treatment, as well as rehabilitation and reassessment through an integrated health and social care model.

PRRT supports admission avoidance and timely discharge from hospital for people with a range of health and social care needs. The team provides a rapid community response to enable the immediate care needs of the patient to be assessed and a support plan put in place, after which a range of specialist assessments including nursing, social care, physiotherapy and occupational therapy may be carried out to support the development of a multidisciplinary care plan for the patient.

Other information & documentation

The service is provided 07.00 – 22.00 hours over seven days

Single Point of Access Telephone Number: 0300 300 2011

PRRT Telephone Number 023 92 684961

Contact Information

Admin Team

0300 300 2012

Block B, St Mary’s Community Campus, Milton Road, Portsmouth, PO3 6AD

Opening hours

  • Monday: 7:00 am - 10:00 pm
  • Tuesday: 7:00 am - 10:00 pm
  • Wednesday: 7:00 am - 10:00 pm
  • Thursday: 7:00 am - 10:00 pm
  • Friday: 7:00 am - 10:00 pm
  • Saturday: 7:00 am - 10:00 pm
  • Sunday: 7:00 am - 10:00 pm

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.