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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.

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Podiatry

The Solent Podiatry Service is made up of clinical foot experts who aim to drive personalised quality care for patients with complex medical and foot health to optimise quality of life.

We are a dedicated team of around 65 members of staff, which include Podiatrists, Podiatry Assistants and Admin. We work across a large geographical area over Portsmouth, Southampton, West and East Hampshire.

We pride ourselves on being truly patient focused and strive to improve our service for patients. We are great team players and support each other in clinics to achieve the best outcomes for our patients.

We carry out research and audits regularly and create action plans to set goals to improve areas of our service. For example looking into planning emergency slots for urgent patients in QI projects.

We take patient satisfaction questionnaires, incidents and complaints seriously and take the learning from them to develop our service for the better. 

 

The Solent NHS Trust Podiatry Team currently provides services to people living in Portsmouth from four sites within the city, these are:

  • Cosham Health Centre,
  • Eastney Health Centre
  • Lake Road Health Centre.
  • St Mary’s Community Health Campus

In December, the Podiatry service moved from The Turner Centre at St James’ Hospital, to St Mary’s, due to the sale of the Turner Centre site by the landlord.

We have reviewed our current clinical sites, and believe they no longer are at a standard we want for our services. Due to the Trust leasing and not owning these buildings, it means we cannot simply upgrade the buildings.

Here at Solent NHS Trust we are always looking to improve patient services. We believe that high quality care, delivered in the right environment, for the benefit of patients, is of the utmost importance. We believe that our proposals will help us achieve this vision.

The trust was awarded £8.3m by the Hampshire and the Isle of Wight sustainability and transformation partnership to refurbish Block B on the St. Mary’s Community Health Campus.

The trust is now able to offer clinical services this newly-refurbished block, with purpose-built outpatient rooms, which would meet the safe, clean and modern environment that our patients and staff would expect.

The proposal is for the services at Cosham, Eastney and Lake Road to be moved from those locations and into St Mary’s.

Patients could expect a more flexible and complete service from being in a centralised location, including:

  • Extended opening hours to suit patient needs.
  • Multi-disciplinary clinics – a ‘one-stop-shop’ for patients meaning all their podiatry needs are catered for.
  • Faster access for patients to other specialists in the same building – faster access to X-rays, antibiotic prescribing, Dermatology, Vascular, Diabetes and Phlebotomy Teams. This also means closer cross-department working, which will greatly improve the patient experience.

As part of the St Mary’s Community Health Campus redevelopment, Solent has taken steps to move the majority of staff parking off site, to allow increased access for patient parking. There has been an increase in the number of Blue Badge spaces and all Blue Badge holders may park on site, free of charge. In addition, there are a number of public transport routes that link the city with the St. Mary’s Community Health Campus, along with ample bicycle parking.

There will be no change in provision to the home visits for house or bed bound patients.

This is a listening exercise. We urge people to get involved and let us know their thoughts around the proposals. We want to use your views to understand what matters most to people.

If you would like to get in touch with us regarding proposals or find out more information, please call 02380 540124 or email podiatrypatientengagement@solent.nhs.uk. We would love to hear your thoughts.

We are also hosting a number of engagement sessions. If you would like to attend one of these sessions, please email us to confirm you attendance.

  • Thursday 16th January 2020 at 11am until 12pm, or 12pm until 1pm at Eastney Health Centre
  • Monday 20th January 2020 at 1pm until 2pm, or 2pm until 3pm  at Lake Road Health Centre
  • Wednesday 22nd January 2020 at 9am until 10am, or 10am until 11am at Cosham Health Centre

Other information & documentation

 

 

Contact Information

Debra O'Brien

0300 300 2012

023 8078 4009

snhs.solentnhspodiatry@nhs.net

Podiatry Service, 1st Floor Adelaide Health Centre, William Macleod Way, Southampton, SO16 4XE

Opening hours

  • Monday: 8:00am - 8:00pm
  • Tuesday: 8:00am - 8:00pm
  • Wednesday: 8:00am - 8:00pm
  • Thursday: 8:00am - 8:00pm
  • Friday: 8:00am - 8:00pm
  • Saturday: 8:00am - 8:00pm
  • Sunday: 8:00am - 8:00pm

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: FreedomOfInformation@solent.nhs.uk

Phone: 023 8029 6911/22

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.