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Podiatry

The Solent Podiatry Service is made up of clinical foot experts who aim to drive personalised quality care for patients with complex medical and foot health to optimise quality of life.

We are a dedicated team of around 65 members of staff, which include Podiatrists, Podiatry Assistants and Admin. We work across a large geographical area over Portsmouth, Southampton, West and East Hampshire.

We pride ourselves on being truly patient focused and strive to improve our service for patients. We are great team players and support each other in clinics to achieve the best outcomes for our patients.

We carry out research and audits regularly and create action plans to set goals to improve areas of our service. For example looking into planning emergency slots for urgent patients in QI projects.

We take patient satisfaction questionnaires, incidents and complaints seriously and take the learning from them to develop our service for the better. 

Coronavirus (COVID-19) 

See the latest information and guidance on Coronavirus, read our important visitor guidance and access a range of health and wellbeing resources here.

People with long term conditions such as a poor blood supply or diabetes need to take extra care of their feet. If you notice an open wound, any redness or any signs of infection, DO NOT WAIT, seek medical advice from your GP or 111 as soon as possible.

To help ensure we keep both our staff and the public safe we have temporarily vacated some clinical sites. We have also had to change the way we offer appointments and treatment. These changes are to enable the service to adhere to government guidance and reduce the risk of contracting and spreading of COVID -19.

This does mean that some patients will have to wait longer for a clinical appointment. We may also offer you an appointment via telephone or a video consultation using technologies such as smart phones or computers to discuss your foot problem and assess whether a clinical treatment is required and to advise you on how to safely manage your feet.

Podiatry Virtual appointments 

Yes, please contact on the usual number 0300 300 2012.

If you are worried about your feet and would like advice, or feel that you may need to be seen in clinic please do not hesitate to call us. We will ensure your concern is passed to the relevant clinician for your query to be answered. If required we will arrange to see you at one of our clinical sites, however this may not be your usual clinic, or the clinic nearest to your home.

The waiting times for an appointment will vary from person to person as we prioritise appointments to ensure people who are at risk of wounds, infection, and loss of limbs are seen first. We are unable to advise on an exact waiting time for patients currently.

 We are still accepting referrals in to the service and all our existing patients and all new referrals for treatment are being reviewed and placed on our waiting lists for an appropriate appointment. You will be contacted by telephone or letter when an appointment becomes available. We are working hard to contact as many patients as possible but If you are concerned that your foot condition is worsening then please contact us.

To support social distancing to keep both you and our staff safe we have reduced the amount of seating in our waiting areas. To help us to help you, please do not enter the building more than 5 minutes before your appointment, and  attend your appointment alone wherever possible  

The podiatry team are wearing PPE (personal protective equipment) this includes masks, apron and gloves and sometimes goggles or visors.  They will greet you in the waiting area already wearing their PPE.

Please wear a mask or face covering to you appointment.  If you do not have a face covering or mask you may be offered one by the reception team.

Please let us know of any medical reason which prevents you from being able to wear a mask or face covering. 

Contact Information

Debra O'Brien

0300 300 2012

023 8078 4009

snhs.solentnhspodiatry@nhs.net

Podiatry Service, 1st Floor Adelaide Health Centre, William Macleod Way, Southampton, SO16 4XE

Opening hours

  • Monday: 8:00am - 8:00pm
  • Tuesday: 8:00am - 8:00pm
  • Wednesday: 8:00am - 8:00pm
  • Thursday: 8:00am - 8:00pm
  • Friday: 8:00am - 8:00pm
  • Saturday: 8:00am - 8:00pm
  • Sunday: 8:00am - 8:00pm

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: FreedomOfInformation@solent.nhs.uk

Phone: 023 8029 6911/22

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.