The Solent Podiatry Service is made up of clinical foot experts who aim to drive personalised quality care for patients with complex medical and foot health to optimise quality of life.
We are a dedicated team of around 65 members of staff, which include Podiatrists, Podiatry Assistants and Admin. We work across a large geographical area over Portsmouth, Southampton, West and East Hampshire.
We pride ourselves on being truly patient focused and strive to improve our service for patients. We are great team players and support each other in clinics to achieve the best outcomes for our patients.
We carry out research and audits regularly and create action plans to set goals to improve areas of our service. For example looking into planning emergency slots for urgent patients in QI projects.
We take patient satisfaction questionnaires, incidents and complaints seriously and take the learning from them to develop our service for the better.
The Solent NHS Trust Podiatry Team currently provides services to people living in Portsmouth from four sites within the city, these are:
- Cosham Health Centre,
- Eastney Health Centre
- Lake Road Health Centre.
- St Mary’s Community Health Campus
In December, the Podiatry service moved from The Turner Centre at St James’ Hospital, to St Mary’s, due to the sale of the Turner Centre site by the landlord.
We have reviewed our current clinical sites, and believe they no longer are at a standard we want for our services. Due to the Trust leasing and not owning these buildings, it means we cannot simply upgrade the buildings.
Here at Solent NHS Trust we are always looking to improve patient services. We believe that high quality care, delivered in the right environment, for the benefit of patients, is of the utmost importance. We believe that our proposals will help us achieve this vision.
The trust was awarded £8.3m by the Hampshire and the Isle of Wight sustainability and transformation partnership to refurbish Block B on the St. Mary’s Community Health Campus.
The trust is now able to offer clinical services this newly-refurbished block, with purpose-built outpatient rooms, which would meet the safe, clean and modern environment that our patients and staff would expect.
The proposal is for the services at Cosham, Eastney and Lake Road to be moved from those locations and into St Mary’s.
Patients could expect a more flexible and complete service from being in a centralised location, including:
- Extended opening hours to suit patient needs.
- Multi-disciplinary clinics – a ‘one-stop-shop’ for patients meaning all their podiatry needs are catered for.
- Faster access for patients to other specialists in the same building – faster access to X-rays, antibiotic prescribing, Dermatology, Vascular, Diabetes and Phlebotomy Teams. This also means closer cross-department working, which will greatly improve the patient experience.
As part of the St Mary’s Community Health Campus redevelopment, Solent has taken steps to move the majority of staff parking off site, to allow increased access for patient parking. There has been an increase in the number of Blue Badge spaces and all Blue Badge holders may park on site, free of charge. In addition, there are a number of public transport routes that link the city with the St. Mary’s Community Health Campus, along with ample bicycle parking.
There will be no change in provision to the home visits for house or bed bound patients.
This is a listening exercise. We urge people to get involved and let us know their thoughts around the proposals. We want to use your views to understand what matters most to people.
If you would like to get in touch with us regarding proposals or find out more information, please call 02380 540124 or email firstname.lastname@example.org. We would love to hear your thoughts.
We are also hosting a number of engagement sessions. If you would like to attend one of these sessions, please email us to confirm you attendance.
- Thursday 16th January 2020 at 11am until 12pm, or 12pm until 1pm at Eastney Health Centre
- Monday 20th January 2020 at 1pm until 2pm, or 2pm until 3pm at Lake Road Health Centre
- Wednesday 22nd January 2020 at 9am until 10am, or 10am until 11am at Cosham Health Centre
- Monday: 8:00am - 8:00pm
- Tuesday: 8:00am - 8:00pm
- Wednesday: 8:00am - 8:00pm
- Thursday: 8:00am - 8:00pm
- Friday: 8:00am - 8:00pm
- Saturday: 8:00am - 8:00pm
- Sunday: 8:00am - 8:00pm