The Solent Podiatry Service is made up of clinical foot experts who aim to drive personalised quality care for patients with complex medical and foot health to optimise quality of life.
We are a dedicated team of around 65 members of staff, which include Podiatrists, Podiatry Assistants and Admin. We work across a large geographical area over Portsmouth, Southampton, West and East Hampshire.
We pride ourselves on being truly patient focused and strive to improve our service for patients. We are great team players and support each other in clinics to achieve the best outcomes for our patients.
We carry out research and audits regularly and create action plans to set goals to improve areas of our service. For example looking into planning emergency slots for urgent patients in QI projects.
We take patient satisfaction questionnaires, incidents and complaints seriously and take the learning from them to develop our service for the better.
People with long term conditions such as a poor blood supply or diabetes need to take extra care of their feet. If you notice an open wound, any redness or any signs of infection, DO NOT WAIT, seek medical advice from your GP or 111 as soon as possible.
To help ensure we keep both our staff and the public safe we have temporarily vacated some clinical sites. We have also had to change the way we offer appointments and treatment. These changes are to enable the service to adhere to government guidance and reduce the risk of contracting and spreading of COVID -19.
This does mean that some patients will have to wait longer for a clinical appointment. We may also offer you an appointment via telephone or a video consultation using technologies such as smart phones or computers to discuss your foot problem and assess whether a clinical treatment is required and to advise you on how to safely manage your feet.
Yes, please contact on the usual number 0300 300 2012.
If you are worried about your feet and would like advice, or feel that you may need to be seen in clinic please do not hesitate to call us. We will ensure your concern is passed to the relevant clinician for your query to be answered. If required we will arrange to see you at one of our clinical sites, however this may not be your usual clinic, or the clinic nearest to your home.
The waiting times for an appointment will vary from person to person as we prioritise appointments to ensure people who are at risk of wounds, infection, and loss of limbs are seen first. We are unable to advise on an exact waiting time for patients currently.
We are still accepting referrals in to the service and all our existing patients and all new referrals for treatment are being reviewed and placed on our waiting lists for an appropriate appointment. You will be contacted by telephone or letter when an appointment becomes available. We are working hard to contact as many patients as possible but If you are concerned that your foot condition is worsening then please contact us.
To support social distancing to keep both you and our staff safe we have reduced the amount of seating in our waiting areas. To help us to help you, please do not enter the building more than 5 minutes before your appointment, and attend your appointment alone wherever possible
The podiatry team are wearing PPE (personal protective equipment) this includes masks, apron and gloves and sometimes goggles or visors. They will greet you in the waiting area already wearing their PPE.
Please wear a mask or face covering to you appointment. If you do not have a face covering or mask you may be offered one by the reception team.
Please let us know of any medical reason which prevents you from being able to wear a mask or face covering.
- Monday: 8:00am - 8:00pm
- Tuesday: 8:00am - 8:00pm
- Wednesday: 8:00am - 8:00pm
- Thursday: 8:00am - 8:00pm
- Friday: 8:00am - 8:00pm
- Saturday: 8:00am - 8:00pm
- Sunday: 8:00am - 8:00pm