Skip to the content

Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Related links

Pharmacy Services

We have a team of staff working within an inhouse pharmacy based at St Marys' Hospital issuing stock and dispensing individual patient supplies for inpatient wards in the Portsmouth area for both Solent NHS Trust and some wards managed by Southern Health NHS Trust.

We also provide medicines related support and advice to wards and services within the trust, supporting patients to effectively manage their own medication.

Coronavirus (COVID-19) 

See the latest information and guidance on Coronavirus, read our important visitor guidance and access a range of health and wellbeing resources here.

Referral criteria

We are a Medicines Management Team and work alongside other healthcare Professionals to assist Inpatients who are having difficulty managing their medicines, answer clinical queries from staff working within Solent NHS Trust or one of our partner agencies, face to face, by phone or by email.

Full service description

 The team consists of Pharmacists ,  Technicians  and Pharmacy Assistants  who work with clinical staff to provide medicines related advice, both on inpatient wards and to a variety of other clinics and units. The team disseminate medicines related alerts and guidance in accordance with local formularies, ensuring safe high quality prescribing practice within the trust.

We have an inhouse pharmacy based at St Mary's Hospital who supply stock and individual patient supplies to Solent NHS Trust wards in the local area and some units managed by Southern NHS Foundation Trust.

 The team works closely with University Hospitals Southampton Foundation trust and Portsmouth Hospitals Trust ensuring the efficient supply of medication to our units. We also liaise closely with local CCGs and community pharmacies ensuring smooth transfer and discharge of pateints.

Our prescribing choices are guided by NICE recommendations and local prescribing formularies and guidance.

 The trust has a comprehensive set of PGDs which are produced in liaison with the Medicines Management Team and used by nursing and therapy staff with extend roles. The team also provides support for the Non-Medical Prescribers within the trust and provides medicines training to all clinical staff.

 Inpatient units receive a patient focussed pharmacy service, with patients being assessed for their ability to manage their medicines at home. Where appropriate, adjustments are made to enable patients to be as independent as possible with their treatment. Patients are encouraged to use the medication and choice website, particularly on the mental health units.

Contact Information

Shelagh Card

0300 123 6650


Western Community Hospital, William Macleod Way, Millbrook, Southampton, SO16 4XE

Opening hours

  • Monday: 9:00 am - 5:00 pm
  • Tuesday: 9:00 am - 5:00 pm
  • Wednesday: 9:00 am - 5:00 pm
  • Thursday: 9:00 am - 5:00 pm
  • Friday: 9:00 am - 5:00 pm

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.