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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


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Mental Health Recovery Teams

The Mental Health Recovery Teams are based at St Mary’s Community Health Campus, the former St Mary’s Hospital site. Teams of experienced Mental Health Nurses, Support Workers, Doctors, Occupational Therapists, Psychologists and Social Workers provide assessment and treatment for adults of working age with severe and enduring mental health problems.

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Referral criteria

The Assessment to Intervention (A2i) Team is the entry point to Mental Health Services. Routine referrals are first received by the A2i team, who then decide whether to assess a patient or signpost to a more appropriate treatment. Referrals will be assessed within 4 weeks. Urgent referrals should be sent to Crisis Resolution Home Treatment (CRHT) team.

The service is for people with conditions that cannot be managed within primary care. For example:

  • mental illness which requires diagnosis, or the medical opinion of a psychiatrist
  • severe psychotic disorders
  • severe depression
  • severe emotional difficulties that could lead to harmful behaviour
  • severe personality disorders
  • severe types of obsessive/compulsive disorder, phobia or anxiety spectrum disorders
  • patients with a gender identity disorder, who require a mental health assessment prior to referral to a gender identity clinic
  • mental illness together with substance misuse, a disability and/or developmental disorder

Referrals are accepted from qualified professionals, including GPs and Talking Change. 

Referrals must include as much relevant information as possible about a person's current and previous mental health history. 

Contact Information

0300 123 3921

St Marys Community Hospital Campus, Block A, 1st and 3rd floors, Milton Road, Portsmouth, PO3 6AD

Opening hours

  • Monday: 8:30 am - 5:00 pm
  • Tuesday: 8:30 am - 5:00 pm
  • Wednesday: 8:30 am - 5:00 pm
  • Thursday: 8:30 am - 5:00 pm
  • Friday: 8:30 am - 5:00 pm

Special Notice
Referral to Adult Mental Health Services is usually via GP.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.