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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


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Health Visiting - Southampton

The Southampton Health Visiting service leads the Healthy Child Programme for children 0-5 years. We provide a universal, targeted and specialist health service to families.  For further information please visit the Healthier Together Website

Coronavirus (COVID-19) 

How has the Coronavirus outbreak affected my appointment? The Health Visiting team in Southampton continue to offer all  appointments, however these may be undertaken by telephone, video link or Whatsapp. We also offer booked one to one appointments in a clinic or Sure Start centre and home visits as needed. Our staff will wear PPE as required to protect both themselves and children and families.

Can I still contact the service? Parents and carers can contact the service using our Duty Health Visiting system, by phoning 0300 123 6661 and asking for the duty health visitor, Monday – Friday. Alternatively families and carers can leave a text message on 07491163277 which is answered Monday – Friday.

I am on your waiting list. How do I find out how long I have to wait? Please phone our duty number 0300 123 6661 where a member of the health visiting team will be able to help with your query.

Please also include any other information relating to your service here. ‘For Parents, a Special Covid-19 Message’,

See the latest information and guidance on Coronavirus, read our important visitor guidance and access a range of health and wellbeing resources here.

Referral criteria

All families with children of 0-5 years

Full service description

The Southampton Health Visiting service is the lead agency for the delivery of the Healthy Child Programme for children and their families in Southampton City. The service  provides a universal, targeted and specialist health service to children,  0 - 5 years,  and their families, focusing on early intervention, prevention and health promotion.

Health Visitors also work in partnership with Sure Start Children Centres, GPs, Midwives and other agencies to ensure that children and families have the right service, in the right place, at the right time and by the right person. We involve children and their families in all aspect of their care by providing a needs led service free from discrimination.

Referral method

As this is a universal service all children aged 0 - 5 will receive contacts from a health visitor, a comprehensive Family Health Needs Assessment completed and interventions offered.

Health visitors can accept referrals for interventions from GPS, other agencies or self- referral by families.

Contact Information

0300 123 6661

Health Visiting, Adelaide Health Centre, 2nd Floor, William MacLeod Way, Southampton, SO16 4XE

Opening hours

  • Monday: 8:30 am - 5:00 pm
  • Tuesday: 8:30 am - 5:00 pm
  • Wednesday: 8:30 am - 5:00 pm
  • Thursday: 8:30 am - 5:00 pm
  • Friday: 8:30 am - 5:00 pm

Special Notice
The Service is available Monday to Friday 8.30am - 5.00pm only

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.