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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.

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Health Visiting - Portsmouth

Health Visitors see parents and children from before birth until five years. We will see you during your pregnancy and on a regular basis until your child starts school. For some families we will see you more regularly if you need more support.  For further information please visit the Healthier Together Website

Coronavirus (COVID-19) 

Changes to services during Covid-19 - Letter to Parent or Carer

See the latest information and guidance on Coronavirus, read our important visitor guidance and access a range of health and wellbeing resources here.

Referral criteria

All children aged 0 - 16 receive the universal service from either the Health Visitor or School Nurse. Packages of care are delivered following assessment of the child's health needs.

To discuss the needs of a child aged 0 - 5 please contact 0300 123 6629

To discuss a school aged child please contact 0300 123 6629

All referrals should be made through contacting the services.

Full service description

Covid-19 - Adapted Service Delivery

The Health Visiting (HV) service is the lead agency for the delivery of the Healthy Child Programme (HCP) team for children and their families registered with a Portsmouth GP. It provides a universal, targeted and specialist health service to children under 5 years (up to 19 years for children with disabilities) and their families, focusing on early intervention, prevention and health promotion.  The School Nursing Service provides a universal and enhanced service to children aged 5 - 16 years of age delivering the healthy child programme to children registered with a Portsmouth GP.

The aims of the service are:

  •  Achieve the best health and well-being outcomes for all children through a programme of screening, immunisations, health and development reviews, health promotion and parenting guidance tailored to individual risks and protective factors
  • To connect with parents and young people's motivation to protect and care for themselves and their child.
  • To safeguard and promote the welfare of children and ensure a timely response to concerns of child maltreatment in line with statutory guidance.
  • To take positive action and focus services so that the outcomes of disadvantaged or at risk children and families are not compromised by poor early experiences and environment and to reduce problems and service costs in the short and long term
  • To follow a public health model based on prevention and early intervention
  • To offer the universal healthy child programme based on health promotion.
  • To provide a needs-led service, free from discrimination on any grounds
  • To provide a prompt, high quality, cohesive, accessible and comprehensive service, to all eligible children and their families
  • To reduce the impact of disease and physical illness on children.
  • To ensure that safeguarding underpins all aspects of service delivery so that children are enabled to feel and be safe, and to say when they feel unsafe
  • To provide services which support the child/young person, and their families, to achieve their full potential
  • To value, respect and treat all children, and their families, with dignity and respect
  • To involve children and their families, in all aspects of their treatment and care
  • To involve service users, and their families, in the planning, provision and audit of all Health Visiting and School Nursing Services
  • To contribute to the Healthy Weight Strategy for Portsmouth through specific healthy weight activities.
  • To deliver the HPV programme.
  • To deliver the national child measuring programme.

Contact Information

0300 123 6629

Civic Offices, 2nd Floor, 1 Guildhall Square, Portsmouth, PO1 2GJ

Opening hours

  • Monday: 9:00 am - 5:00 pm
  • Tuesday: 9:00 am - 5:00 pm
  • Wednesday: 9:00 am - 5:00 pm
  • Thursday: 9:00 am - 5:00 pm
  • Friday: 9:00 am - 5:00 pm

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: FreedomOfInformation@solent.nhs.uk

Phone: 023 8029 6911/22

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.