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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


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Diabetes Community Adult Specialist Nursing Service

The service provides diabetes specialist advice, guidance and support to adults with diabetes, their carers and health care professionals within Southampton City.

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Referral criteria

Adults registered with a Southampton City GP.
Most adult diabetes care is managed within in GP surgeries. However, if specialist support is required a healthcare professional referral is required. This maybe for group education, an appointment within the GP surgery to see the diabetes specialist nurse or to be seen in the Diabetes Centre by one or all of the multidisciplinary team (Consultant, diabetes specialist nurse, dietitian)
Healthcare professionals please refer to the service referral criteria using the appropriate diabetes referral forms and send securely to the email address supplied on the form. 

Full service description

The service is Consultant supported and led by a team of diabetes specialist nurses. The aim is to provide diabetes specialist advice and guidance by supporting and working alongside health care professionals who are looking after people with diabetes in the Community and within GP practices. 
In general the first point of contact for people with diabetes within Southampton City should be their GP practice team.  The practice team can then arrange for you to been seen by the most appropriate person. This maybe in the form of a joint appointment with your practice nurse or GP and the community diabetes specialist nurse. This arrangement enables the person with diabetes to be seen by the people that know them whilst having access to specialist input, close to home, when needed. 
For those people with diabetes already referred to the service by their health care professional there is access to advice via email or call 0300 123 3397.  There is also an opportunity for face to face appointments with the diabetes specialist nurse, dietitian and if required, the diabetes consultant. Consultant clinics run twice per week from the Diabetes Centre, Royal South Hants Hospital. 
The service delivers a range of group education sessions for those with diabetes - please ask your GP or practice nurse regarding a referral to the appropriate group. 
To contact the service for further information please call: 0300 123 3397

Referral method

Healthcare professional referral into the service.
All referrals are triaged by the diabetes specialist nursing team

Contact Information

0300 123 3397

Diabetes Resource Centre, Level A, Royal South Hants Hospital, Southampton, SO14 0YG

Opening hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm

Special Notice
For more information please visit the Southampton diabetes website.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.