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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


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Community Emergency Department Team (CEDT)

The CEDT is provided by Solent NHS Trust on behalf of both Southampton City and Hampshire registered patients. Its aim is to support and facilitate the timely hospital discharge of patients of 65 years old and over who present to the Emergency Department at University Hospital Southampton. The service enables people to be managed within their usual residence with community services if required thereby preventing any hospital acquired complications associated with admission.

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Referral criteria

The service is provided for adults who have attended the ED and have received a medical assessment which concludes that they are clinically safe to be discharged or who have been admitted to the Observation Ward or MAU and have received a medical review which concludes that they are clinically safe to be discharged.

Direct referral to the Community ED Team or by contacting the team - 023 9228 6000, Extension 3770 / 3771

Full service description

The Community Emergency Department Team including the Community Assessment Lounge supports admission avoidance for those people who are assessed to be stable following medical assessment in the Emergency Department (ED) Queen Alexandra Hospital but who require a more complex health or social care community response to enable safe and timely discharge. Solent NHS Trust provides this service on behalf of both community health trusts (Solent and Southern Health NHS Foundation Trust) for adults from Portsmouth, South East Hampshire and Fareham and Gosport who attend the Emergency Department. Patients may be referred directly after they have been assessed by the medical team in the ED or, for those patients who have required a period of observation in ED, when the doctors are satisfied that they are ready for discharge. Following an assessment of the patient’s ongoing health and social care support needs the appropriate community service(s) are put in place for patients enabling them to be discharged. Most but not all of the patients seen by the team are older people who may already be known to community services. The assessment carried out by the Community Emergency Department Team checks whether the level of support at home is adequate, and if not, referral is made to additional community service – for example social services, community nursing, physiotherapy or occupational therapy. In a small number of cases patients may be transferred from the ED to a community bed for a period of rehabilitation before going home.

Contact Information

Sank Rajakaruna


Tremona Road,, C Level, East Wing, Southampton General Hospital, Southampton, SO16 6YD

Opening hours

  • Monday: 8:00am - 8:00pm
  • Tuesday: 8:00am - 8:00pm
  • Wednesday: 8:00am - 8:00pm
  • Thursday: 8:00am - 8:00pm
  • Friday: 8:00am - 8:00pm
  • Saturday: 8:00am - 8:00pm
  • Sunday: 8:00am - 8:00pm

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.