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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


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Community Bladder and Bowel Service Portsmouth

The service promotes continence and the management of incontinence, along with all aspects of pelvic floor dysfunction, through interventions by specifically trained nurses and a womens' health physiotherapist. These clinicians provide an assessment service for clients with bladder, bowel and pelvic floor difficulties following clinical pathways agreed with consultants and GPs.

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Referral criteria

View our referral form, which also includes contact details for the service and a secure email address which should be used to send the referral to the team:

Resources for first appointment

Click on the below links to download our resources.

Pre assessment medical questionnaire
Fluid chart
Bowel diary

Contact details

If you have any questions about or service, or need to get in touch please use the details below:

Bladder and Bowel Service 
St. Marys Community Health Campus

Milton Road

Portsmouth Bladder and Bowel Service: 0300 123 3386

Portsmouth Home Delivery Service: 0300 123 3395

Email (secure for referrals and clinical queries): 

Full service description

About our service

The Continence Service has changed its name to the Community Bladder and Bowel Service; responding to patients’ suggestions and feedback from a questionnaire.  It would appear the word “continence" no longer reflects the holistic / complex diagnostic, treatment and care we provide. This is also in line with national similar services across the country changing their names to Bladder and Bowel Service.

The Community Bladder and Bowel Service is an excellent service for patients, carers and relatives and has a number of different elements to the service. With any service like this, there is a tendency to focus on pad provision for patients and not treatment, this service is different and ensures that patients get extensive treatment to try and help resolve and improve conditions rather than just relying on pad provision.

How our service can help

Our service can help in a number of different ways. Initial assessments provided could include:

  • Assessment and examination to include vaginal and rectal examination as indicated.
  • Prostate (digital rectal examination) and prolapsed assessment (vaginal ex) and bladder scans to determine whether the patient has residual urine. Please note, no anticholinergic agent medication should be given before a bladder scan.
  • Urolometry to help the diagnosis of obstruction, stricture and poor bladder pressure.
  • The development of a management treatment plan that the patient can take ownership
  • Treatment such as bladder retraining, bio-feedback and pelvic floor exercises. Our staff are fully trained in these areas and have regular updates.
  • Prescription of containment products if required, which includes pads.

Please click the links below for further details on first contacts with the service and our advanced clinics.

First contacts

Advanced clinics. 

Conditions treated by our service

Our service can help treat a number of conditions, and a wide range of treatment options are used to ensure each individual gets the care that is right for them.

Conditions treated include:

·         Bladder dysfunction - SUI, mixed UI and OAB.

·         Bowel dysfunction - faecal incontinence, flatus incontinence, obstructed defecation.

·         Pelvic floor dysfunction - e.g. vaginal pain, dyspareunia and sexual dysfunction, vulvodynia, vaginismus, anismus, PFM dyssynergia, hypertonicity or hypotonicity of the PFM, post PFM surgery rehab where required.

·         Pelvic organ prolapses.

·         Patients who have sustained third or fourth degree obstetric perineal tears during delivery for prophylactic pelvic floor rehabilitation.

Treatments provided include:

  • Supervised and individualised PFM rehabilitation / exercise programs.
  • Advice and education as well as health promotion.
  • Bladder re-training, fluid advice and analysis of bladder diaries.
  • PFM EMG biofeedback training.
  • Postural and core stability advice and exercise.
  • Manual therapy pelvic floor techniques i.e. trigger point massage.
  • Relaxation techniques.
  • Advice on defecation dynamics, bowel retraining and diet.
  • Liaison with secondary care MDT.
  • Advice on devices i.e. vaginal weighted cones, home NMES units, pelvic floor educators, vaginal dilators, SUI vaginal inserts etc.

Contact Information

Bladder and Bowel Service

0300 123 3386

First Floor, Block B, St Mary Community Health Campus, Milton Road, Portsmouth, PO3 6AD

Opening hours

  • Monday 8:30 am - 4:30 pm
  • Tuesday 8:30 am - 4:30 pm
  • Wednesday 8:30 am - 4:30 pm
  • Thursday 8:30 am - 4:30 pm
  • Friday 8:30 am - 4:30 pm

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.