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Children's Continuing Care Team Portsmouth

The Children’s Continuing Care Team provides nursing support to children with complex health needs within the Portsmouth and South East Hants areas. Continuing care is not needed by children or young people whose needs can be met appropriately through existing universal or specialist services through a case management approach.

The Team consists of Registered nurses, health care support workers and an office administration team who work with colleagues across agencies to facilitate the provision of individualised care packages.

The team delivers individualised packages of care to children, usually provided in the child’s own home, though care may also be provided in other settings, such as in schools or nurseries including supporting with transport to these settings.    

Care packages may be delivered at any time throughout the 24 hour period predominantly covering weekends, evening hours and overnight care for the child in order to allow parents to sleep through the night.

How can we help?

The Children’s Continuing Care Team aim to deliver an individualised high-quality support service to your child and the family which includes:

  • enabling children and young people with complex health care needs to have an improved quality of life by providing them with choice to remain in their own home, enable early discharge and minimise the need for repeated hospital admissions
  • providing personalised care packages to individual children based upon an assessed care need
  • supporting discharge from hospital of children with complex health needs
  • establishing and maintaining clear channels of communication with families at all times
  • ensuring that packages of care are delivered by health care support workers who have received specific training and preparation for their work with individual children
  • regularly review care packages to ensure that they continue to meet the needs of the child
  • A Home Care Agreement which parents or guardians are asked to sign

Coronavirus (COVID-19) 

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Referral criteria

All children and young people referred to the service must be registered with a GP in Portsmouth and South East Hants areas.

Full service description

The Children’s Continuing Care Team provides nursing support to children with complex health needs within the Portsmouth and South East Hants areas. Continuing care is not needed by children or young people whose needs can be met appropriately through existing universal or specialist services through a case management approach.

The Team consists of Registered nurses, health care support workers and an office administration team who work with colleagues across agencies to facilitate the provision of individualised care packages.

The team delivers individualised packages of care to children, usually provided in the child’s own home, though care may also be provided in other settings, such as in schools or nurseries including supporting with transport to these settings.  

Care packages may be delivered at any time throughout the 24 hour period predominantly covering weekends, evening hours and overnight care for the child in order to allow parents to sleep through the night.

Referral method

All referrals are triaged by a clinical member of the team and a decision is then made as to whether to progress with a full assessment.

A health professional will arrange an assessment, most commonly when an infant, child or young person is discharged from hospital and needs support with their healthcare in order to live at home.

The child or young person’s needs are assessed against agreed criteria, the assessors will ask for input from the family and any health professionals who work with the child or young person, as well as from education and social care professionals.

Assessments for children and young people are made according to the Department of Health National Framework.

Other information & documentation

The Children’s Continuing Care Service can be contacted between 8:30am and 5pm Monday to Friday.

An on-call service operates

Monday to Friday -07:00hrs - 08:30hrs and 17:00hrs-22:30hrs

Saturday to Sunday -07:00hrs - 22:30hrs

and can be contacted by calling: 0844 588 5989

A copy of the National Framework for Children and Young People’s Continuing Care can be found on the Department of Health website.

The Department of Health have produced a leaflet entitled “Children and young people’s continuing care: guide for young people and parents.”

Have you heard of the Local Offer? If you are a young person with, or have a child with special educational needs and disabilities, (SEND) the Local Offer is Portsmouth’s central source of information for SEND services and support. Visit Portsmouth Local Offer for an easily accessible one stop shop

Contact Information

0300 123 6631

SNHS.CCCT-Nurses@nhs.net

Battenburg Child Development Centre, Battenburg Avenue, North End, Portsmouth, PO2 0TA

Opening hours

  • Monday 8:30am-5:00pm
  • Tuesday 8:30am-5:00pm
  • Wednesday 8:30am-5:00pm
  • Thursday 8:30am-5:00pm
  • Friday 8:30am-5:00pm

Special Notice
Closed Weekends and Bank Holidays. An on-call service operates Monday to Friday -07:00hrs - 08:30hrs and 17:00hrs-22:30hrs, Saturday to Sunday -07:00hrs - 22:30hrs and can be contacted by calling: 0844 588 5989

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.