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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


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Children in Care Health Team

Children in Care carry out a full health assessment on all children entering the care system. The service identifies any unmet physical, mental, emotional or sexual health needs in the child or young person and refers to the appropriate services. Children in Care provide ongoing support to social workers, foster carers and residential staff.

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Referral criteria

Children placed at home under care orders. Care leavers; Children with a care plan for adoption; Children in foster care and residential provision; All infants, children and young people who become looked after by Southampton local authority up to the age of 18 years or 19 years where there are severe learning disabilities. This will include: 

  • Children in foster care and residential provision;
  • Children with a care plan for adoption;
  • Care leavers;
  • Children placed at home under care orders.

Initial referral is made by Social Services on entry to the care system.
Once the child is in care, referrals can be made by the young person, foster carers, residential staff, health professionals and/or education.

We can accept referrals for children or young people placed in Southampton by other authorities, provided funding is agreed in advance by the requesting health team.

Contact Information

0300 123 6662

Adelaide Health Centre, William Macleod Way, Millbrook, Southampton, SO16 4XE

Opening hours

  • Monday: 9:00 am - 5:00 pm
  • Tuesday: 9:00 am - 5:00 pm
  • Wednesday: 9:00 am - 5:00 pm
  • Thursday: 9:00 am - 5:00 pm
  • Friday: 9:00 am - 4:30 pm

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.