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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.

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Admiral Nursing Service

Admiral Nurses provide the specialist dementia support that families need. When things get challenging or difficult, our Nurses work alongside people with dementia, their families and carers: giving one-to-one support, expert guidance and practical solutions. The unique dementia expertise and experience an Admiral Nurse brings is a lifeline—it can help families to live more positively with dementia in the present and to face the challenges of tomorrow with more confidence and less fear.

We provide support over the telephone, at your home, and in clinic settings. We also run weekly carer focused Memory cafes which are open to anyone caring for someone living with dementia. Please contact us for more details.

Coronavirus (COVID-19) 

See the latest information and guidance on Coronavirus, read our important visitor guidance and access a range of health and wellbeing resources here.

 

Referral criteria

The Solent Admiral Nursing Service is open to people who are caring for someone with dementia and struggling to cope. The carer or the person living with dementia must be registered with a Southampton city GP to access the service.

We accept self-referrals as well as referrals from health and social care professionals. The referrals can be made by telephone, letter or email snhs.ciseast@nhs.net.

You can drop in to one of our Memory cafes, which are open to anyone caring for someone living with dementia even if you have not been referred to the service. Please contact us for more details.

Due to covid, face to face Memory Cafes have been suspended and we offer a Virtual Memory Café newsletter at the moment

Full service description

The Admiral Nursing Service provide training and support to informal and formal carers and professionals working with people with dementia, in order to improve the quality of life of people with dementia.

The service provides specialist nursing intervention and support for the carers of people with dementia, working with family carers as the prime focus, and providing practical advice and information. The service provide consultancy to professionals working with people with dementia, and promote best practice in person centered dementia care.

Other information & documentation

Memory Cafes

Weekly carer focused meetings across Southampton run by Admiral Nurses, our Memory cafes are an opportunity to meet and socialise with people who understand your situation in an informal and friendly setting. Each of the three cafes has a slightly different set up and they are in various locations across the city. Please contact us for more details.

Contact Information

Julia Watts

0300 1234 026

Admiral Nursing Service, Bitterne Health Centre, Commercial Street, Southampton, SO18 6BT

Opening hours

  • Monday: 9:00 am - 5:00 pm
  • Tuesday: 9:00 am - 5:00 pm
  • Wednesday: 9:00 am - 5:00 pm
  • Thursday: 9:00 am - 5:00 pm
  • Friday: 9:00 am - 5:00 pm

Special Notice
Family carers can call the Admiral Nurse Helpline for free on 0800 888 6678 or send an email to helpline@dementiauk.org. The lines are open: Monday to Friday, 9am – 9pm and Saturday and Sunday, 9am – 5pm.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.