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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Military Mental Health Alliance

We are delighted to have launched our Hampshire and Isle of Wight Military Mental Health Alliance. Working in partnership we are creating interconnected services designed by our Military Family that puts veterans, serving personnel, reservists and their family’s at the heart of everything that we do for those who are willing to sacrifice so much for the safety and security we all enjoy.

The Alliance supports, informs and advises the delivery of programmes to support our armed forces communities. This informal alliance is open to all interested organisations across Hampshire and the isle of Wight.
Current members include:

Age UK Portsmouth, Alabare, All Call Signs, Berkshire Healthcare NHS Foundation Trust, Breaking Barriers Innovation, Cygnet Healthcare, ExForcesNet, Fighting with Pride, First Light Trust, Forgotten Veterans UK, Hampshire Constabulary, HIVE Portsmouth, IOW Council, IOW NHS Trust, Naval Families Federation, NHS Portsmouth CCG, Portsmouth City Council, Portsmouth Hospitals University NHS Trust, Princess of Wales Royal Regiment, Rowans Hospice, Royal Naval Benevolent Trust, The Royal Navy, Royal Navy & Royal Marines Charity, Society of St James, Solent Armed Forces Covenant Partnership, Solent Mind, Solent NHS Trust, Southern Health NHS Foundation Trust, Togetherall, Veterans Outreach Support (VOS), Walking With the Wounded, Berkshire Healthcare NHS Trust, The Ripple Pond, The Company of Makers.

Our Programme

Phase 1 

Deliver new services to provide rapid and tailored support for veterans and their families in crisis:

•PositiveMinds - open access to support from Veterans Wellbeing Advisors – opened December 2019

•Solent Recovery College - a new veterans’ co-produced curriculum at the– new term started October 2020

Funded by Armed Forces Covenant Fund “Tackling Serious Stress” programme.

Phase 2 
Extend the reach of the new services in phase 1 to the families of serving personnel in Portsmouth & the wider geography.
Phase 3 
A regional Mental Health High Intensity Service (HIS) for veterans. Our service model has been co-produced with people with lived experience – veterans, families and those still serving. The service maximises the efficacy of established NHS resources and pathways (SCAS/NHS 111, local mental health teams and integration of TILS and CTS with HIS.


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Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at: 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.