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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Kas' story

Kas Livingstone (They/Them), Nurse Degree Apprentice
Kas Livingstone (They/Them), Nurse Degree Apprentice

"I’ve been at Solent for nearly four years now and you can’t put the culture here into words, it’s more like a feeling. I feel like I can be who I really am without being scared and I’m part of one big family who really care about me. 

For ages I was unsure of who I really was, but earlier this year I came out as non-binary and the support I have had from the Trust is incredible. I’m part of an LGBTQ+ WhatsApp group, I have been given pronoun badges to help educate others about what pronoun to use when speaking with me, and I’ve even been educating my patients about what it means to be part of the LGBTQ+ community, as they often ask me about what it means to be non-binary. They have been so welcoming, some even open up to me about their own family experiences which is wonderful. When you have the strength to show who you really are to people, it enables them to be completely open with you. 

I work in the adult community nursing team in Southampton, visiting and caring for people in their own homes. The job is amazing and really rewarding and I have a great group of patients who I help care for. Now I’m coming to the end of my nursing degree, I’d really like to build up my own case load of patients and I also want to start some research into the care of LGBTQ+ patients with Dementia. The Trust is so supportive I feel like I can achieve anything here. 

Solent is a special place, as I know I can walk into my manager’s office or speak to a colleague without fear of judgement. I feel respected, I feel included and I feel validated every day, and I don’t think you’re going to get that anywhere else."

Back to Chapter three: Our strategic priorities.' 

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.