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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.

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Chapter four: Summary and next steps

This refreshed strategy represents a new way of working for Solent NHS Trust,“beyond the pandemic”. It outlines the commitments we have made to improve health, reduce health inequalities, improve experience of care, support our communities to manage and recover from the impact of COVID-19, and build a fairer future. 

Each year we will create a strategic delivery plan setting out the actions we will take to progress each of our strategic priorities and we will monitor the plan and assess the impact of the changes we make, to ensure we are making meaningful progress towards achievement of our vision. Our priorities will be embedded in annual business plans, as well as team and personal objectives. 

Our Trust Board will monitor progress against our plans and ensure work is prioritised and resourced appropriately, to maintain momentum. 

This strategy has been created to reflect the things our people, our communities and our partners have told us are important. We will enable staff, service users, communities and partners to actively participate in activities and key decision making to help us deliver and monitor progress, and ensure we are held to account against the commitments we have made. 

The next few years will be a time of significant change for the health and care system. The priorities we have set will need to adapt over time, in response to the changing environment and emerging strategy across the Hampshire and Isle of Wight Integrated Care System (ICS). We will regularly review and refresh our strategy and plans to ensure we can respond to new challenges and opportunities, and make the biggest difference to our local communities.

Each year we will create a strategic delivery plan setting out the actions we will take to progress each of our strategic priorities and we will monitor the plan and assess the impact of the changes we make.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.