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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


For Professionals

If you are a professional requiring advice you can speak to a Crisis Worker 24/7, 365 days a year on 0300 123 6616. Medical advice can also be provided by contacting the Crisis Worker in the first instance, who can then connect you with one of our Sexual Offences Examiners (SOE)

If your call is non-urgent, please consider calling us Monday- Saturday between 9am and 4pm.

Please note professionals are unable to refer people into our service, we can only accept Police referrals or Clients can refer themselves.


We can work together to support your organisation by attending your team meetings, events and CPD days.

Please contact us to talk about what we can offer to meet your organisation needs.

If you require any information literature regarding our services, please contact us and we will provide you with supplies. We have business cards and leaflets available. Please call Treetops on 0300 123 6616 during normal office hours or email us at 

Visiting Treetops gives professionals an opportunity to learn more about our service, see the facilities and talk to staff. This can help you provide better support to your patients/clients/service users.

Please visit our Eventbrite page to see our upcoming tours and book your visit.

Please note there may be times that we have to cancel a visit at short notice due to client or service need. A member of the team will contact you should this happen.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.