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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.



The easiest and quickest way to access Physiotherapy in Southampton, Portsmouth and the Eastleigh Southern Parish area is to self-refer.             

A paper self-referral form is also available in your GP Practice or from the Physiotherapy Departments in Portsmouth (Jubilee House and St Mary's Community Health Campus) or Southampton (Adelaide Health Centre and Moorgreen Hospital). You can fill in the paper form and follow the attached instructions.

To self-refer to Physiotherapy you must:

  • Be aged 16 or over
  • Be registered with a Portsmouth, Southampton or Eastleigh Southern Parish surgery 
  • Have a musculoskeletal (MSK) pain/condition

Alternatively, your GP can refer you into the Physiotherapy service.

The MSK self-referral service will be closing outside of our operational hours. Self-referral will be open and available to complete Monday 8:00 am through to Friday 4:00 pm.  The service will also be closed to self-referrals on Bank Holidays.

  Find our online self-referral form here

Please consult NHS 111 urgently if you have recently or suddenly developed:

·         Difficulty passing urine or controlling bladder/bowels
·         Numbness or tingling around your back passage or genitals
·         Numbness, pins and needles or weakness in both legs

Please discuss with your GP before submitting this referral if you:

·         Are feeling generally unwell/fever
·         Have any unexplained weight loss
·         Have a history of cancer
·         Have recently become unsteady on your feet

Please contact 111 if you have any ill health that you think is of an urgent nature and for which you think you need medical assistance.

Hydrotherapy (Service only available in Portsmouth) 

The Hydrotherapy service does not not accept self-referrals, or referrals directly from GP's.

To access Hydrotherapy you will need to be assessed by a physiotherapist who can refer into the service if clinically indicated.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.