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Community and mental health services for Southampton, Portsmouth and parts of Hampshire.


Gender pay gap

In line with new government regulations, we have published our gender pay gap report that is based on our March 2018 workforce. Gender pay gap reports the average difference in pay between male and female employees across the Trust.

Our report, which you can read in full here tells us that the mean hourly rate for our female employees in this organisation is 15.3% (14.74% in 2017/18) lower than our male employees.  On average our female staff earn approximately £2.81 per hour (£2.62 in 2017/18) less than a male colleague. Factors such as salary sacrifice arrangements (e.g. childcare vouchers and nursery fees) have an impact on this average (mean) figure. When we look at the median (the average hourly rate at the mid-point for each gender),the female median hourly rate is only 0.04% (0.7% in 2017/18) lower than our male employees. Put differently, when comparing median hourly rates, women earn 6p less per hour (9p in 2017/18) than male colleagues.

Whilst we compare favorably with the national average there is clearly further work to be done to close the gap.  Our gender pay gap exists largely because we have a greater number of women in the workforce with a higher proportion in our lower level roles.  There is absolute commitment from myself and the Solent NHS Trust Board to do just that. Over the last few years, we have taken deliberate and proactive steps to ensure we promote equality, diversity and inclusion within the workplace. For instance, our ‘Great Place to Work’ programme with the aim, amongst others, to ensure that we become an employer of choice in how we model our values through our behaviours and actions.  We also have a well-established group working on Equality, which has helped us to identify diversity issues and develop targeted action to continually build awareness and reduce bias in the workplace.

Further information on how our gender pay gap is being addressed can be accessed by contacting our Diversity and Inclusion Lead, Kathryn Smith by email on

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 023 8029 6911/22

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at: 

0300 123 4156

The Communications Office is open Monday to Friday 9am to 5pm.