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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Industrial action 27 June to 2 July

Solent NHS Trust is playing its part alongside Hampshire and Isle of Wight NHS partners regarding this week’s industrial action by members of the British Medical Association (BMA).

Junior doctors who are members of the BMA are due to take part in industrial action from 7am on Thursday 27 June until 7am on Tuesday 2 July. It is anticipated that Hampshire and Isle of Wight hospitals and Emergency Departments may be busy and are therefore asking people to help us help you, by choosing the right service for your needs.

Patient safety remains an absolute priority and Hampshire and Isle of Wight health and care system partners are working hard to ensure that people who require access to services receive care and treatment in as timely a way as possible.

Dr Dan Baylis, Chief Medical Officer at Solent NHS Trust, said: “We, like our local partners, are focussed on ensuring that patients can access the right care in the most appropriate setting. There is a wide variety of treatment routes available for a range of conditions and we would encourage everyone to familiarise themselves with this information during this period and beyond so that Emergency Departments can prioritise treating those in life threatening situations.”

A list of treatment routes:

If you have an urgent medical problem and you are not sure what to do, visit 111 online at

Pharmacy first means that your local pharmacy can now treat seven common conditions from sinusitis to a sore throat to an infected insect bite while Urgent Treatment Centres are equipped to deal with minor injuries, such as cuts, sprains or minor burns. These can be found in the following locations:

  • Andover
  • Gosport
  • St Mary’s, Isle of Wight
  • Lymington
  • Petersfield
  • St Mary’s Community Health Campus, Portsmouth
  • Royal South Hants Hospital, Southampton

Further details of pharmacies and Urgent Treatment Centres can be found here.

Patients with appointments booked on strike days will be contacted if their appointment needs to be rescheduled due to industrial action. If you have not been contacted, you should attend your appointment as planned.

For more information on local health services and getting the right care for your needs, please click here.


Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.