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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.

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Industrial action - 30 April to 1 May

Strike action by members of the Royal College of Nursing (RCN) will affect services across Hampshire and the Isle of Wight, including those at Solent NHS Trust.

Solent members of the RCN are set to take part in strike action from 8pm on Sunday 30 April until 11.59pm on 1 May.

RCN members in other specific Trusts across Hampshire and the Isle of Wight will also participate in the planned strike action.

Patient safety is of the upmost importance at all times.

We have worked closely with RCN representatives to make sure that people most in need continue to receive care. We have also planned carefully with staff to ensure that we can continue to provide safe care whilst supporting their right to take industrial action if they choose.

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NHS England South East Regional Chief Nurse, Acosia Nyanin, said: “Regardless of any strike action taking place, it is really important that patients who need urgent medical care continue to come forward as normal, especially in emergency and life-threatening cases – when someone is seriously ill or injured, or their life is at risk.

“Patients should take advice from 111 / 999 call-handlers on whether there are circumstances where it is suitable for them to make their own way to hospital. During strike days, it is likely 999 call handlers will be very busy. NHS 111 call centres will have fewer staff, with longer call response times expected across the system. As a result, we are urging anyone with non-urgent care need to first seek help from NHS 111 online.”

 

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: InformationGovernanceTeam@solent.nhs.uk

Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.