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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


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Safeguarding Children Team

The safeguarding children team advise, train and supervise staff in practice with the aim of keeping children and young people safe and well.We work across all Solent NHS trust services to help staff keep the child in mind throughout all care delivery.

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Referral criteria

If you are worried about the well-being of a child, seek advice by

  • First speaking to your manager or a senior practitioner
  • You can also contact the Safeguarding Children Team 03001233917 (or via direct dial on 02381030505)

Solent NHS Trust employs Safeguarding Children professionals who advise, train and support staff who have concerns about the welfare of a child. They also advise Solent NHS Trust and ensure that policies and procedures are in place to support best practice in relation to safeguarding of children and young people.

Solent NHS Trust employs Community Paediatricians who undertake medical assessments of children and young people at the request of health professionals, police and social care. 

If concerns remain, further discussion (without necessarily identifying the child and family in question) can also take place with another agency, such as Children's Social Care or the Police. A decision may then be made to refer the child to Children's Social Care for further assessment of risk of harm and the child's needs.The safeguarding children team can support a referral to children's socila care or the police as appropriate who are the two agencies who investigate whether a child or young person is at risk of 'significant harm' (Children Act 1998)

When you wish to make a referral due to concerns about a child you will need to complete an interagency referral form.

There are some important and useful documents and protocols that can support you in your work as a health professional. The links on our intranet page will take you to some of the documentation you may need when completing an interagency referral to children's social care, when you have assessed and have evidence that there is risk of significant harm to a child or need to complete a report for a child protection conference.

Full service description

Safeguarding Children is ‘Everyone’s Responsibility’ and the overarching aim of safeguarding work is to ensure that children and young people are able to reach their potential and enter adulthood successfully. The purpose is to prevent impairment to their health and development and protect them from harm. We all need to help parents and carers keep children safe and well. Concerns about the safety and welfare of a child should always be shared.

The safeguarding children team are there to help and support practitioners since it is recognised that Child Protection work can be emotionally challenging. However it is not acceptable to do nothing if you have concerns about a child.

Other information & documentation

We offer a three layered approach to support all staff in their safeguiarding children respoonsibilities -

1. Group supervision (which is being extended across all services) ;

2. Advice calls on the phone Monday - Friday 08.30 - 17.00 ; Portsmouth 02392 816740 OR Southampton 02380 716671 (we will respond to all calls within

24 hrs if a message is left on our answerphones)

3. Safgeuarding surgeries where staff may bring complex or difficult casees for review and supervision.

We offer training across all service areas which can be accessed and booked online via Learning & Development website. We also offer bespoke training for services on request.

We will support staff at multi-agency meetings such as Child Protection conferences, Team around the Child/Family meetings.

We have a revised intranet page where you may access tools and policies to support you in your work.

Contact Information

Admin Team

03001233917 (Direct dial: 02381030505)

Safeguarding Children Team, The Beeches, Locksway Road, St James Hospital, Portsmouth, PO4 8LD

Opening hours

  • Monday: 8:30 am - 5:00 pm
  • Tuesday: 8:30 am - 5:00 pm
  • Wednesday: 8:30 am - 5:00 pm
  • Thursday: 8:30 am - 5:00 pm
  • Friday: 8:30 am - 5:00 pm

Special Notice
We have a telephone answer machine and aim to reply to all calls within 24 hours

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at: 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.