Solent NHS TrustHigh quality community and mental health services

Outstanding service

Published: 02/12/2016

Portsmouth boasts one of the leading Learning Disability Service's in the country after its latest Care Quality Commission (CQC) report ranked it outstanding.

The Portsmouth City Council led service, provides specialist support for adults with learning disabilities. Based at the Kestrel Centre in St James' Hospital, it is a combined service bringing together the council's social care staff and healthcare staff from Solent NHS Trust.

Areas highlighted in the report included staff's respect and empowerment of service users; the development of innovative new approaches to care; a focus and responsiveness to the needs of service users; an on-going review of best practice, and, listening to the views of service users and their carers.

Cllr Luke Stubbs, Portsmouth City Council's Cabinet Member for Adult Social Care & Public Health, said: "I'm delighted our learning disability service has been rated as outstanding, it's a testament to all the hard work the teams at the council and Solent NHS Trust put in on a daily basis.

"It is fantastic the report recognises so many different positive elements, from the focus on service users and their needs right through to the leadership provided by our staff. We are committed to providing the best care possible and constantly strive to improve on everything we are doing and I hope this is a platform from which we can deliver even more successes."

Ian Chalcroft, Solent NHS Trust's integrated learning disability service manager said: “This is a huge achievement. We all work hard to do things in a respectful, caring and committed way and I am delighted for everyone in the team. I am really pleased to see that the hard work, dedication and warmth that the team show in their work has been recognised by CQC. We strive to always put people at the centre of our services and the team always challenges itself, and me, to do better. I am really lucky to manage such a great bunch of staff and work with amazing users and carers.

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