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New diabetes tool helps to improve patient safety

Diabetes specialists at Solent NHS Trust have won an award for developing a new tool to improve care and safety for housebound patients.

The tool – known as C.R.A.S.H. (Chronic Kidney Disease, Risk of Frailty, Amputations, Steroids, Hypo/Hyperglycaemia) – helps community nurses who are caring for patients requiring insulin to identify and escalate issues and concerns quickly, resulting in quicker and safer treatment.

Nurses use a scoring system to establish if there have been changes in the patient’s circumstances that could impact their diabetes control. If the score passes a certain threshold, then their GP would be informed and it would be flagged to the Diabetes Team.

It has been designed to enhance current nurse reviews and prioritise patient referrals to the diabetes service.

The Wessex Academic Health and Science Network presented community diabetes nurses and the diabetes team with the award today, Tuesday 17 September 2019, as part of World Patient Safety Day.

Emma Ives, Specialist Diabetes Nurse at Solent NHS Trust, said: “The C.R.A.S.H. tool is a fantastic innovation that really helps to improve patient care and safety for those housebound patients who do not have access to care within GP surgeries or hospitals.

“It allows us to quickly identify and escalate concerns, which helps prevent delays in treatment changes and development in diabetes-related complications.

“It also has helped to stop the risk of hypoglycaemic events and subsequent falls or other health events.”

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: FreedomOfInformation@solent.nhs.uk

Phone: 023 8029 6911/22

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.