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Solent NHS Trust wins national award for positive speaking up culture

Solent NHS Trust is really pleased to have been presented with a national award by NHS England Chief Executive, Simon Stevens, for its positive speaking up culture.

The Trust was invited to the Freedom to Speak Up event (FTSU) at Westminster on Tuesday 8 October 2019 by the National Guardian’s Office where it was given a certificate for its work.

Freedom To Speak Up Guardians exist in all NHS Trusts across the country, allowing staff to seek confidential advice and support if they have a concern in the workplace.

They can help raise any concerns and provide colleagues with confidential advice and support. The guardians help ensure the Trust is an open and transparent place to work where everyone is encouraged and enabled to speak up safely.

Solent was crowned as the best performing combined mental health, learning disability and community trust in the country following its annual NHS staff survey results, where staff said they felt comfortable raising issues. It had the second highest FTSU index score in the country.

People at the event heard from Dr Henrietta Hughes, National Guardian for the NHS, who said that broadly speaking, the index reveals a very strong correlation between Trusts that are rated highest by the CQC and those that have a high speaking up culture.

Sue Harriman, Chief Executive at Solent NHS Trust, said: “I am very proud that Solent has been acknowledged by our own colleagues in its staff survey as being a workplace that gives staff the freedom and confidence to speak up.

“I’m delighted that Solent has been recognised with this national award for the work we have been doing around Freedom to Speak Up and we are committed to continuing to make Solent a great place to work.

“We believe that our approach is fundamental in moving us from ‘good’ to ‘outstanding’ in our CQC ratings. We know that having a positive speaking up culture leads to better care for our patients and really impacts on the care we provide.”

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

pals@solent.nhs.uk

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.

Email: FreedomOfInformation@solent.nhs.uk

Phone: 023 8029 6911/22

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
Southampton
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

communications@solent.nhs.uk 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.